48HourPrint.comReviews of 48hourprint.com

They want customers to blindly place an order, and then if anything goes wrong its on the customer. I called repeatedly for help, spoke with a manager named LIA who refrained to provide any support. These people are proudly pathetic, to the max. They also would not give their corporate office contact because these pathetic customer service people have to cover their back. I will follow up on this directly with their head office via BBB.

Horrible experience and very poor product quality with event tickets. If there was less one star I would have given them zeto. DO NOT USE! I finally got my refund and printed the same at UPrinting and they did a fabulous job.

Ordered 2.5k stickers and paid for rush service and expedited shipping. I explained to rep that these must be received no later than 9/26. Despite paying fees for expedited service, the stickers were split into multiple shipments, some shipped ground and some were not given to UPS till after promised delivery date. I explained that I can’t wait for this order, it needed to be received in time to be packed for a conference in the UK it’s now too late. I asked for a refund and was told no because they printed the stickers. I explained the stickers are now worthless, they were for a specific purpose at an event. By the time I receive the shipment the event will be over and the stickers will be worthless. I’m now out $480+ dollars and have no stickers. This company is dishonest and disreputable and I wouldn’t trust them to deliver anything in a timely manner.

I had an extremely frustrating experience with 48HourPrint. After placing and paying for a simple 100 stickers, customer service demanded that I send them a copy of my State-issued ID, along with other irrelevant details (like device information and county). When I called to ask why this was necessary, they could give me no clear reason. Not only is this an absurd invasion of privacy, but their staff also seemed intent on wasting my time, Sudenly the manger i was talking too left, refusing to process or refund my order until I explicitly mentioned filing a chargeback with my bank. Only then did they suddenly agree to issue a refund. No legitimate printing company should be asking customers for ID to print basic stickers. I confirmed multiple times my design had no copyrighted work, I even designed it on their website. The lack of transparency, professionalism, and respect for customers’ privacy is unacceptable. I will never use this company again, and I strongly caution others to look elsewhere.

It was to arrive for a trade show on a Wednesday and didn't arrive until after show was over and I had left. Now I have to reship to myself at additional expense. They provided a $45 credit, while appreciated, feels like a full refund would be fare given I got no use out of the piece.

Horrible! Please read the fine print... I ordered a banner that took a week to get to me. Not what I saw in the picture the hardware was horrendous for the size of this little banner. I would have accepted that it was small if there was a way to stand it from the ground. It was a pole banner that came with zip ties and a bunch of marble and steal accessories. Hanging marble from a pole is heavy and totally defeats the purpose of a sign one could barely see. While the print quality was good no one will see it from the trash! Buyer BEWARE! Additional Details: These people or playing games. I ordered on July 6th. I did not get the product until July 15th. How is that for 48 hours? They have contacted me three times stating they would refer my case to a higher level but yet no offer to retify or refund. Let me repeat I ordered a "pole banner" based on a photo and specs. The pole banner in the picture or specs did not state I would get marble (heavy hardware) insert in a tiny hanging flag. Just imagine the weight when you get two of these and an iron pole fixture. It even had two zip ties. I'm looking for a way to add a picture to this. Now they act totally oblivious to what happened.

Customer service is the worst. product was wrong and making every excuse why it was right. only want to do a 20% store credit. not doing a store credit so they can double dip. told them 20% back on my card, nope cant do that. money means more to them then customer service or happy customers

One of our standie's broke within the first week of use.