’47Reviews of 47brand.com

I don’t think they even have a customer service department - you won’t hear back from them. I should have checked the reviews prior to ordering - Shame on me. Ordered a T-shirt awhile ago & have no tracking or response when I ask where it is yet they sent plenty of advertisements to my email from ‘47. DO NOT ORDER from this company!

I placed an order for 5 hats, only 3 were in the package and I have submitted multiple customer service requests since they do not have a phone number. I’m really disappointed because I do like their hats and order from them frequently as a ‘47 family member’ but this experience makes me really question if I will ever order from them again. How can a company so big not have more standards for customer service and not having a phone number just blows my mind.

I placed an order and it never shipped. I’ve tried email and messenger to get an update with zero response. I would recommend people stay away from ordering from 47brand. It’s a shame because I’ve always liked their products that I’ve gotten elsewhere.

Paid $25 for overnight shipping, they pocketed the money and sent the cap via “free ground shipping”—I’ve email them 4x requesting a refund for my shipping: no response; I tried to call but their VM is full. THIS IS THEFT. Don’t shop here. They’re fraud, no customer service while promising a response within 24hrs. DO NOT BUY FROM THEM.

They sent me a shirt that had been printed totally crooked. And off center. I submitted a ticket to their customer service a week ago and never heard back. I’ve received about a dozen marketing emails from them in that period of time, though. Bad product, terrible customer service. Would never buy from them again

Ordered two hats and only one showed up. Submitted a request that day (two weeks ago) and never heard back. I submitted two more requests through the website and email and have not heard back. Frustrating to never hear back after multiple complaints since my order didn’t show up. Will never order again and steer others to another site.

The delivery address they input for my order was different than the one I used when I made my purchase. They have a policy of a 2 day wait before submitting a request for a non-received order. I sent a request the day my order was supposed to be delivered with pictures of my order confirmation and address because FedEx had told me that I had to have the company change the address. They say they have a “within 24 hour” response time. It’s been 4 days since I sent my first request. I’ve sent another email hoping they actually respond but not keeping my hopes up. **Update: fedex ended up returning my order and i got a reply from the company saying because their “teams work very hard to process orders” that they can’t change any addresses/information. Maybe if these guys ACTUALLY had a QUICKER/HELPFUL customer service team and phone number to be reached at, they would have a better reputation. They just want money and for people to buy their product. They don’t care about anything else. They’re more than happy getting back product so they can turn and sell to someone else.

I placed an order and there were problems, they placed another order and there were problems, they placed a third order and it didn't arrive, they're rubbish, don't order anything online.