Jeffrey K.
Order never sent, placed 6 weeks ago
Order for 2 hats placed 11/22/23. Never received. Now 01/06/24. Several emails to customer service. No response. Only listed was to contact customer service is via email. Update- I finally got a response via email. Supposedly the first order was cancelled due to a “fraud alert”. This was not communicated to me and the order remained active for weeks. I was able to reorder the same product and it was delivered within the week. Still a pretty bad experience but based on better performance the second time around I’m upgrading my rating from 1/5 to 2/5.


