42nd Street PhotoReviews of 42photo.com

I ordered a camera lens yesterday and received a call today from Ralph at 42photo asking if I wanted to pay an extra $75 to have the lens "calibrated." When I questioned the need for this service, I was told that I had ordered the "international version" and can get the US version instead for the sale price of $749, an extra $70 over what had been advertised. The website and email confirmation does not specify that the lens is an "international version." When I brought this up, Ralph told me that I should have known that it wasn't the US version based on the low price. There is no mention of the price being discounted because the lens is an "international version." I asked to cancel the order, the salesman did not understand why but then agreed. During the call he became belligerent and rude before the call was disconnected. I have lost trust and confidence in 42nd st photo. They also specify on the website that "we do not charge your credit card until the item is ready to be shipped" but my CC was charged. Buyer beware. **UPDATE** I'm changing my rating from 1 star to 2 stars because my payment was quickly refunded in full. I would just ask that 42nd Street Photo be clearer in their selling listings, especially when there are 2 different versions of products that vary greatly in warranty service (ie., US vs International version). Thanks. BTW: I considered changing to 3 stars but the interaction did not fulfill the definition for 3 stars, "acceptable experience but with some friction."

I got a camera from them on November 2016, the camera i wanted was on their site but they didn't have it so i got a different one, which was ok except the fact that they had a deal on their site which didn't exist. A few weeks ago i needed to get it fixed, i assumed it was under Nikon 1 year warranty and sent it to Nikon, they send it back to me saying that it was a grey market camera and that they don't fix it!!! I send 42nd street a mail and got no reply, so i called them. When i called 42nd street they told me they only give 30 days warranty on Nikon stuff since they are not an authorized dealer!!! I wouldn't recommend buying Nikon from them. go to your local store and buy from a proper Nikon dealer. I am not including all the details, like the fact that they tried and push a filter i didn't need for 70$ and more... wouldn't recommend them.

I have been happily purchasing from 42nd Street Photo for 10+ years. We have so many stores online for cameras and camcorders shopping, but I have not seen such kind of friendly services in other stores. 42Photo team have always been very attentive and it’s the most organized and easiest place to shop for cameras, camcorders and accessories.

Special Deals and Coupons are essential part of online shopping. Just ordered from this store and I got free shipping and exclusive deals!

We love our camera! It's small and easy to use, but takes great pictures. We used it recently for two family weddings, and the pictures were beautiful! Customer service is outstanding.

I needed a good walk around lens for my Canon camera. I was recommended the Canon 24-105mm F/4L lens by a photographer friend. I searched on line for the best price and found it at 42nd St Photo. They called me to confirm my order and their customer service was exceptional. I have purchased from them before and definitely will again.

42nd Street is a name I know from my dad buying cameras when I was young. When I started looking for a DSLR camera I was hesitant to buy over the internet but it was an excellent experience and the staff on the other end was very knowledgeable.

Excellent customer with great prices. Hoping to make future purchases and would definitely recommend to others.