42nd Street PhotoReviews of 42photo.com

My experience so far has been pretty good. I bought a Canon Mark II at a good price and the warranty proved to be good as well.

Wow wish I had read some of these negative reviews before being drawn in by the bait price on a new Nikon D850. The bait and upselling reported elsewhere was full on, really have never experienced anything like it before. Feel used and a bit of an fool that I ended up with the worst deal ever as a result and would have been much cheaper to buy just what I needed from a reputable company. The sales guy oversold a package which included a number of so called 'quality items' that you later find are cheap end items and the package ends up far higher than you started out having been drawn in by the advertised price online. The import model tale was trotted out and price inflated for non import (assumed that means not grey import) model but then you are in conversation and prices are not mentioned, package components proposed are not given itemised prices, everything bundled and then you cannot cancel elements. I tried to find all the items after on their website and they worked out at least the same as if bought individually!! Some package! Cancellation is made ridiculously difficult, 20% restocking fee threatened even when the package had not been dispatched (and frankly I'm sure hadn't even been assembled). As an example a 'high speed SD' card in the package was later found to have added over $500, and it is not one that is a recognised make. In fact I have found later it is a bogus item which does not even meet the advertised specification, no wonder that 42nd St photo are the only supplier. When the package arrived the camera was in a previously opened kit box with the kit lens removed and looks like a return, which gives no confidence as to origin. When queried I was told these cameras were just not available so I was lucky to get one although they were in stock with lots of companies by that time. The Black Rapid strap I ordered had a different standard strap substituted. I was later given a 'Black Rapid' strap that is in fact a cheap knock off that has fallen apart in a couple of months. All in all I'm embarrassed to admit I ended up going through with the transaction despite many reservations and I still regret it. In the UK I'd go to the consumer standards office as items are not as described and the whole selling process is laced with untruths. BUY ANYTHING HERE WITH THE GREATEST CAUTION AND CLARITY OR YOU TOO WILL HAVE REGRETS

Excellent Service. I was pleasantly surprised to be called asking about if we want the item to require a signature and then offered the survey to receive an extra battery. What a great job guys! Thanks, Jonathan

This was my first experience with 42ND Street Photo and it was excellent. The selection and prices are great. The representative called to be sure we had the best version of lens for our camera. I was very pleased to receive the following day. Their customer service is super!

Service is excellent. They called me to review my order. Discussed what was best for my needs and to make sure I had everything I needed. Shipping in a timely manner per my instructions. They followed up with a phone call to make sure everything was as expected.

Great service and timely delivery. I love the camera!

My purchase of a Nikon D850 was a major upgrade in terms of capabilities and expense. The latter factor gave me some anxiety, but my discussion with Michael was both instructive and confidence building. Wildlife photography is my hobby and not my profession, so I did have some initial reservations on making, for me, such a large investment. The camera arrived as scheduled and so far I have been very pleased with its performance. Will I go back to 42nd Street Photo in the future? Definitely!!!

I was in the market for my first camera and after a few months of research I decided I'll get the EOS Rebel T7i EF-S 18-55mm IS STM Lens Kit, I compared prices online and found that 42nd Street Photo had the best price & also had good reviews, so I made the purchase and it arrived in less than a week, it was packaged very well and after over two months of having my camera I have no regrets with my purchase and definitely recommend 42nd Street Photo.