Steven M.
We enrolled in the 7-day free trial to…
We enrolled in the 7-day free trial to use an Assignment of Copyright transfer form. Afterward, we had a change in our job and our discretionary funds, and realized we would not be able to justify the ongoing subscription. I did not see how to cancel online so I called customer service. Alfred returned my call and walked me through the cancellation process. He was professional, courteous, easy to talk with, and very knowledgable. His customer service was outstanding. Thank you!




