Felicia H.
Fraudulent payment
I canceled account end of February. I have called and emailed for a refund, still have not received resolution. On top of that my debit card was locked..so payment of 138.00 was taken ,this is an unauthorized payment.

360 Legal Forms is an online legal form builder that gives clients easy access to over 150 attorney written legal documents that are fully customizable to their needs. Customers have the ability to create documents in minutes by answering our easy-to-understand questionnaires. All documents are saved on their account and can be accessed from any device for easy access.
360 Legal Forms (360legalforms.com) has 271 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 4 reviews with 1 star · Clear filters
Felicia H.
I canceled account end of February. I have called and emailed for a refund, still have not received resolution. On top of that my debit card was locked..so payment of 138.00 was taken ,this is an unauthorized payment.
Kiara
They will not process my refund until I leave a review.
Drew
Offers service for $50, has u pay. Then explains they are going to do half the described paperwork unless you pay another $100 and another $59 if you want the certificate.
Response from 360 Legal FormsJun 22, 2022
Hi Drew, I am sorry your experience was not ideal, however, what you describe is not 360 Legal Forms products. We offer legal documents as a Free Trial/Monthly plan that renews at $39.95, an Annual Plan that is $95.88 per year, or a Single document where costs vary. Please let us know if we can provide more information to you, or reach out to us for a conversation about this misunderstanding.
corbin K.
Wont let me cancel the trial and make it as difficult as possible to do so. Wont ever recommend this website
Response from 360 Legal FormsApr 27, 2022
Hi Corbin, I'm sorry to hear about the less than satisfactory experience you had with our website. Our goal is to always make the customer's experience as easy and helpful as possible whenever we can. We do require accounts to be active for 24 hours before the cancel button is available, but once that time has been reached, you are able to cancel within your account immediately or reach out to our quick customer service for help with canceling, without ever being charged a thing! I do hope that the form you needed was available and easy to create and use. Again, I'm sorry to hear that your experience was not exactly what you wanted. Please reach out to us via Chat, Email, or Phone and one of our managers will do whatever it takes to try to make the situation better for you.