David Peyser SportswearReviews of 32degrees.com

I purchased a coat the first week of November for a Christmas present. The coat was a size too big and I requested an exchange but was told that I to do within 45 days. Only company I’ve ever seen that doesn’t extend for Christmas. I’ll never purchase anything from them again.

Be careful, if there is a problem with the product you bought, talk to your windows, because no one in this company will help you resolve anything.

I didn’t receive my order and post office said it was sent back to the sender. I asked them for a refund and they refused and gave me a store credit. If you have my product sent back to you, why are you not reimbursing my account?! Not happy with their return policy:(

Terrible service! Zero stars if possible! I ordered my Christmas gifts on Dec 12 and still have not received it. No Christmas gifts and New Year's Eve is tomorrow. I emailed customer service three times because they do not provide a phone number, and had to wait 48 hours for each response. I got 3 different answers. The first was "oh the holiday sale, we're backed up." The second was "Oh an item is backordered but will ship out soon." And the last, "oh it's in transit but due to our policy we'll just refund you." RIDICULOUS! I never received a shipping confirmation or code, and my order was basically cancelled without confirming with me first. Please don't waste your time or money, save yourself the headache.

No customer service whatsoever. I made a purchase back on 12/14 and still have not seen the merchandise and today is the 29th. This is absolutely unacceptable, and no one should be treated like this. Thay have no problem taking your payment as soon as the order is made, but they ship it at their leisure. Companys like this do not need to exist.

I am waiting for a pick up to a bucket list trip to Zermatt, Switzerland. Unfortunately I am going without my order from @32degrees. I tried to include a snapshot of where my order currently is but I was unable to do so, I ordered it on the 14th of December, 2024 with expedited shipping. Here we are on Christmas day and the shipper still hasn't received the items. Well done @32degrees for completely screwing my family and I.

This is arguably the worst company in American. My recent experience will take more than an hour to write. I will keep it short and warn folks to avoid ordering from this company.

I cannot get an answer as to where my order is I placed Dec. 10th /24 I've contacted the company via email and by phone and they just say they will check into it. I will never order from them again and warn other to beware.