David Peyser SportswearReviews of 32degrees.com

I have ordered from 32 Degrees many times and never had an issue until this order. My Dec. 7 purchase sat at a UniUni warehouse in Chicago for NINE days with no movement, then was marked "out for delivery" in Franklin, WI for days, and has not been delivered (yet). I understand holiday delays, but misleading tracking and long warehouse holds are frustrating. I love the products, but I will not order again if UniUni continues to be used for delivery. (Yes, I emailed 32 Degrees customer support days ago.) Update - I was notified on 12/31 that my order was undeliverable. I contacted customer support for a refund. Customer support # (855) 323-2302. I was able to speak to a real person.

Beyond horrible! Ordered coat on 12/8 and noticed on 12/15 it hadn’t shipped. I emailed because you can’t call and talk to anyone and they told me to wait a full seven days which would have been the 16th. I sent another email and was told if no coat by the 21st they would ship a replacement coat via expedited fed ex. I emailed the 21st and 22nd several times and have received no response at all. I will be calling discover card to dispute charges. They can keep the coat! It would be sunmer by the time it arrived!!!

Placed an order Dec 7 with standard shipping showing 2-4 business days. It’s now the 22nd and nothing. Customer service is terrible, they told me I had to wait 7 business days and then they would reship with FedEx but apparently that was wrong, now I was told I have to wait 9 business days which we are now beyond. If I could give zero stars I would.

DO NOT BUY! The rating is below 1 star. I bought a women's puffer long coat - do not buy! - pilled all over my clothing every day for a week. Customer Service is unresponsive, when I finally reached them after emailing every day for a week, they asked me to take photos, as if I was supposed to simulate wearing the coat again and getting my clothes white with the filling and do a photo shoot for them. No refund. Gave the coat to Salvation Army.

Promised delivery before Christmas and it is now arriving after Christmas. Not pleased with their customer service support team.

I will never order from this company again. This is why Amazon is taking over so much of the retail business! I ordered product according to their size chart and it comes and I'm swimming in it! So then I go to do a return you have to have a printer to print the label because it's not like Amazon where you can take it to UPS and they'll slap a label on it. They don't even send you a label in the package in case you want to do a return! So by the time you run around to find somebody that can print the label for you another day has passed. It's Christmas time! It's already been nearly another week and my order will not arrive until perhaps the 27th of December! I believe I originally placed the order on the 5th of December. Do not order from this company they're slow as molasses!

32° used to be a decent company to purchase from however, they recently switched their delivery service to UniUni (from FedEx) which in my opinion (and experience) is one of the most unreliable delivery services. My current order has taken nearly three weeks to deliver from New Jersey to Michigan. The package has been ‘out for delivery’ the past two days which likely means it’ll be another few days to get to my door, if it even gets delivered. The original delivery timing provided by 32° was 2 to 4 business days. Upon speaking with 32°customer service, they then mentioned that it can take up to nine business days so the 2-4 day timing was either intentionally misleading or a misprint. So far it’s well past 9 business days and the only thing 32° customer service will say is they can’t do anything unless there has been no new delivery status update for an additional 9 business days. I don’t know how this company plans to stay in business with this delivery model. I for one will not be purchasing anything from them again. Be aware that if you do purchase from them, it may take a month to receive your order.

I ordered me a black XL coat received it tried it on and need to send it back for an exchange. I did everything needed on the website to exchange for bigger size and did not receive a QR-Code. No one responds to the email. I reached out to IG as some did respond in the beginning stating they will look into the matter and crickets after. If someone purchases from your come and reach's out by email answer. This is how you get bad reviews.