David Peyser SportswearReviews of 32degrees.com

Horrible customer service. I sent an email stating the issue and they were like to bad, can't do anything now. Then I tried to reach them on their chat, and they never responded. I really tried to work with them to resolve the issue but they did not too. Their website submits the purchase without giving a shipping charge. That is fraud.

The items smelled horrible. I’d recommend only getting their brand items from Costco. You have to pay for returns which was not disclosed in the beginning. I feel like the items were poor quality and the smell was absolutely horrible!

I received the wrong order. They took two days to return my email. When I finally made email contact they treated me like I was in the wrong. They wanted descriptions and pictures of the clothes before they would send my order. My first email from them was an apology and a statement to not return wrong order but to give it away. I did give merchandise away to two different neighbors only to have to ask for them back to show them proof. I inquired about my order today only to find out 4 of the items are no longer in stock. They make a mistake and the only person that loses out is the customer.

Packable jacket came with no pouch?! is it real?! Terrible customer service, cost savings removing the pouch from the product, with no info on the product description and no solution from your "customer support" service!!!

I returned a pair of pants for a refund, and after receiving them, they switched their story and said I was exchanging them; it was NEVER an exchange and to this day they have my pants and my money!

I returned a pair of pants for a REFUND but these rip-offs decided to send me a tee-shirt as an exchange, instead of a REFUND! This rip-off took a full month before they decided to rip me off! Never again with these CROOKS!

It is time for a class action lawsuit against 32Degrees. File complaints for money loss or false advertising with Better Business Bureau and the Federal Trade Commission. They built a good brand, but now Christine Haley is surrounded by all the wrong people. Every Company abandoning customer service is ripping off customers. I bought jackets advertised as 100% nylon, but the lining was 100% polyester, defeating the purpose of down. I have bought from this company for years through Macy's and directly. This is the first problem, and finding there is no customer service, which directly results in ripping off customers. It's a tragedy to destroy this brand.

I ordered items online at 32 Degrees, received the confirmation, and then the next day, received an email stating that the order was canceled. When communicating with 32 Degrees, I was informed that the order was canceled by the bank due to either a problem with confirming the address with my bank, or there was insufficient money in the bank. As I am viewing my online bank account and see that the 32 Degrees Order amount is still deducted from my bank account days later, I talked to my bank to obtain the facts. My bank did not and had no reason to cancel the order as stated by 32 Degrees. 32 Degrees canceled the order itself, lied about the reason for the cancellation and blamed the bank, and continued to charge my account for an order that they never planned to fulfill. AVOID 32 Degrees . . . Liars, Dishonest, Scammers