David Peyser SportswearReviews of 32degrees.com

Return policies are abysmal. If you're ordering something from them you better know your size in that exact item because you can't return/exchange it without paying fees or following ridiculous policies.

Terrible. Ordered two items with express shipping. First, the order was delayed and then only half of the order was received. Customer service is non responsive. You are better off spending a little more money on actual quality items from a quality company

I ordered a jacket from 32 Degrees. They sent me the wrong items, refunded me, and then told me to try placing a second order because it's the company policy not to make replacements - even though I don't need a replacement, I need the item I ordered and never received. If it's too much of a hassle for 32 Degrees to just send me what I ordered or even fix their mistake in sending me the wrong items, then it's too much of a hassle for me to place a second order in the hopes that they get the order right this time.

Avoid this seller, they have the worst customer support you can think of. The customer service is literally non-existent. Good luck if you are trying to reach out and talk to them because there is no one you can actually talk to. Their phone number is not working, I waited on their chat for hours and nobody response. Also, their website is worthless if you reach for any support. In my case, I need to update the shipping address because it was default to the wrong address when I check out with their Shop app. I noticed it right away and try hard to reach out to correct the issue but this company is a joke and I can't get any customer support to help. Worst online shopping experience ever. I can't recommend enough to stay away from them based on my experience. By the way, this guy got an F on BBB rating. That should tell you something. I wish I saw that before buying anything from them.

I would give zero stars if possible. When I ordered I was given a delivery date. This date kept being delayed. I get it, it was the holidays. When it was finally set to arrive, I was home waiting. It never came. Then when I checked the tracking, it showed that it was delivered. It NEVER was! I even had a delivery alert for the package. Never received one. Now no one wants to help find my jacket. Not this company. Not the delivery company. No one! I will not run the risk again.

I started shopping at 32 Degrees during the pandemic. I was happy with the quality of clothes and the prices, but recent purchases have been problematic! Customer service is now out of the country. which wouldn't bother me If they were efficient and did what they said they were going to do! It's not worth the money I lost during my last purchase! I don't recommend them anymore.

Customer service take 7 days to respond and just spams copypasta. Sends out defective goods hoping ppl too lazy to return then charges people for returning for something their fault

Ordered Christmas presents Nov 30. They supposedly created a label to ship with UPS. I contacted company and they refer me to a tracking number but UPS states that it is not a valid number and they never received package. Company customer service offers no additional response and no customer support. Do not order from this company. Hopefully my credit card company will assist.