25home FurnitureReviews of 25home.com

Had such an amazing experience with 25Home. The shipping process was so easy — they kept me completely updated with the ETA, delivery details, and even connected me with the delivery company to choose a delivery date. The couch arrived safely, and setting it up was honestly a breeze. It took about 30 minutes from opening the boxes to latching each section together and getting it into the perfect spot. I was genuinely surprised by how simple the process was. We have been lounging on the couch nonstop. Even our cats — who are super particular about their designated spots — have abandoned their usual places and now curl up right next to my husband and me. The size is perfect! It fits our small living room so well but still gives us a ton of lounge space. We even slept on it the first night, and I’m someone who usually wakes up multiple times — but we all slept through the whole night! We’re so excited to finally own our dream couch thanks to 25Home. I’m already looking forward to ordering from them again in the near future. Thank you, 25Home!

Unfortunately I had to cancel my order from 25Home before shipment was received however they were very professional and gave me a full refund on my order.

I purchased a sofa from 25home.com, which was advertised as in stock and ready for delivery. I paid in full, but after 15 days, I haven't received any update, shipping date, or delivery information. All attempts to contact them via email or website have been ignored – they've simply disappeared. Now, I'm having to dispute the transaction with my credit card to try to recover the money. I'm convinced this is a Chinese dropshipping scheme that lures customers with false promises, uses generic images, and fails to deliver, forcing bank disputes. Avoid this company at all costs! I recommend investigating these fraudulent practices.

The couch is great. Very pleased. The leather is very high quality (Italian designer) and there are no noises when sitting. Everything, including the pillows, were delivered as ordered. This couch is essentially the same thing as what the furniture stores that I visited had listed for $15K at retail; and I’m picky. You have to wait a bit but not much longer than if you bought from any other online place. The wait is worth it in my view. We’re very happy and plan to buy their bed frame next.

Wonderful super comfortable couch and great customer service! Definitely will be buying more furniture from them!

I had ordered a sofa set from 25Home Furniture. Since it was an online purchase, I was skeptical, but I had really LOVED the sofa's look. The order was delayed due to some customs inspection, which made me suspicious of this online purchase. When I spoke with customer care via chat, they assured me of a new delivery date and offered a complimentary gift. Later, the sofa was delivered, and I LOVED the look and feel of it. Thank you, 25Home Furniture team, for your support. I would definitely buy again from this company and refer it to my family and friends. Suggestion to the company: Please ensure your estimated delivery time is met, as customers do plan around delivery times, like I did.

had an issue and am awaiting a new cover

This is fake company with absolutely no stock as they claim on their site. I ordered a sofa set waited for almost two months and they still haven’t shipped it. It was showing as in stock in their site. The customer service person by the name of Sanchez Black which sounds kinda fake and creepy has been providing fake dates and promises. FAKE COMPANY BE AWARE. This company is in China without any stock in the US claiming to deliver your furniture but none knows of its ever going to be delivered. STAY AWAY.