24x7WPSupport.comReviews of 24x7wpsupport.com

Made my day much easier! Helpful and we got the problem resolved fast. Contacting them is fast as well.

I paid 24x7 WP Support for WordPress maintenance/security services. I was previously charged roughly $800 for suspicious-code removal. After that, the site continued to crash several times, and I was charged roughly $280 per incident for additional support. On June 4, 2026, my hosting provider stated in writing that the WordPress core files were “heavily compromised” and that outdated plugins/themes were the reason the website was having issues. After I moved the site to a new WordPress care provider, they reported removing an obviously malicious file/plugin identified as “wpconsole_v2.php.” They also removed a plugin called “24x7-wp-support” because it was throwing unusual redirects and errors. I requested a refund and records showing what updates, scans, backups, monitoring, malware cleanup, and corrective actions 24x7 performed. Instead of refunding me, they offered additional service time and platitudes. Based on my experience, I most assuredly cannot recommend 24x7 WP Support for WordPress maintenance, malware cleanup, security monitoring, or website support.

Sam continued to check in until our site was back and running -much appreciated

This company is not a good company at all. It may be fine for trying to fix a simple error but if you host on their server be prepared to be down more than you are up. They will cost you money. They say 24/7 but they have no one that knows anything on weekends or is capable of getting you back up and running.

It’s challenging to know where to begin with this company. I hired them on 19 months ago, to develop a website. They decided to cut corners and use a bunch of plug-ins that ended up causing compatibility issues, instead of building the website, custom and properly. They ended up agreeing to redo the website, with custom codes. To this day, I still do not have a functioning website. I’ve wasted hundreds of hours thousands of dollars and I’ve missed two trade shows that I paid several thousand dollars to attend to launch my website. They promised the website would be done in certain timelines and I paid for full trips out of the country to launch my platform that was never developed. I had to re-explain the same principles of the Website time and time again, and I felt that no one ever listened to me during the entire experience. I decided that in the end I would leave a review to warn other people not to hire on this company. I hired on another company, we are two weeks soon in the website is 85% completed. They listen and we’re respectful during the build of the Website website if you’re considering building a website do not cut corners and higher on this company, hire a professional company. These guys are based out of India and claim to be based out of Texas, which I found out was completely false. They will tell you anything you want to know, and they will guarantee 100% satisfaction and not deliver. Don’t waste your time this company is not someone to be trusted and I would recommend staying away from.

Be very careful with this company - currently holding a clients domain (fully paid for) at ransom over $5000 worth of unknown services - this has been ongoing for 2 years. Client has essentially lost their entire business.

24x7WPSupport.com is a very professional reliable service. We have been working with them for 7 years and continue to be very satisfied. They built and continue to maintain and support our website Insuret.com

These guys are amazing!! quickly resolved my issues and the communication was very prompt and clear on what we needed and how they were accomplishing the task. Verified multiple times to address the request to completion. Will definitely use them again !!