24 Hour FitnessReviews of 24hourfitness.com

When the pandemic hit, they temporarily closed, which is understandable. Then, because of lost revenue, they permanently closed all their gyms in the state. Again, I realize that's a tough business decision, but unavoidable in this situation. However, then they gave my credit card information to another gym, which immediately charged me for a membership there that I never authorized nor even knew about until I checked my bank online. 24 Hour Fitness should be criminally charged for sharing each individual former members' credit card information.

Since months trying to cancel membership. I can no longer log in on their website and the "forgot password" function does not work - it does not send a link - have tried over and over again (and yes - I have checked may spam folder!) - so I am unable to log in to cancel online. The contact page on their website also only works once you are logged in. The only thing they can do well is charging.

24 Hr continues to bill after closing, now I am up to $1,200 for training not received. I have contacted them several times on their web site per their suggestion as they do not answer the phones. They send you a meaningless email that you can't even reply to. This is fraudulent and I will never go back to a place that treats their clientele this way. It looks as if others are going through the same thing. They should not cut off their nose to spite their face!!! It is time for consumer revolt to this company.

Charged me $50 during a global virus pandemic without refunds.

This company's entire business strategy is to lie, cheat and steal. They have exhibited a long term pattern of reneging on membership contracts, degrading services, and stealing from people by making fraudulent and unauthorized charges. Member services personnel are overtly disrespectful, dishonest, and completely unwilling to consider any kind of request for the bare minimum of basic customer service. I have been a member of 24 hour fitness since 2007, and I could not be more disgusted with the way they have treated me. They do whatever it takes to sell a new contract while treating existing members like garbage. If I could give zero stars, I would.

I don’t even know where to start with this greedy, pathetic company. They just want money. More and more money. They don’t care about their customers. Workout anywhere but here. Pay more if you have to - you get what you pay for after all.

Good value when you buy 2 years at once. Some clubs have better amenities to check around for your options.

Been to 6 different 24hr gyms on So.Ca. Only the one on.Camarillo.has the music so loud that one has to turn up the volume so loud on ones phone to drown it out. I have moved to the area and will not renew membership if this is not resolved.