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The course was confusing as there was…
The course was confusing as there was some conflicting information in the modules And the system doesn't keep track of time properly It took me 12 hours to complete the 8 hour minimum I didn't find a space to respond so I am responding to your reply here - Thank you for your quick response There were 2 which I can highlight 1. The modules say that the color of liquids in a car can vary. But the question at the end ask for eg: The color of breaker fluid. And gave 4 options. Since the color can vary how can the question have only 1 right answer? 2. This may be a little confusing but I don't have access to the modules anymore and I am not able to remember the details But I got a question wrong because of the information I got from one of the videos in the modules. If I could get access to the modules I could specify where. The narrator in the video along with the official being interviewed (I believe she was blonde with a blue shirt - if this helps you find the video) in which they give conflicting details As for the timer I was tracking it simultaneously After every modules you go back to the course list and see the time If I took 30 mins to complete the module the timer only increased by 15-20. I understand the system needs interaction but the course is just a bunch of pages that need to be read with a few videos. How do you interact with a system that doesn't have anything to interact with?
Response from 247driveJul 17, 2023
Thank you for your review and sharing your thoughts! We are sorry to hear you had an underwhelming experience with our course. We welcome any specific feedback about any information contained in the course that you found confusing. We would like to mention that all materials presented in the course have been reviewed and vetted by the Virginia DMV. Our training materials meet and, in many instances, exceed the requirements set forth by the Virginia DMV. All materials presented were adopted directly from the "Virginia's Driver Manual," a publication made available to everyone through the Virginia DMV website (https://www.dmv.virginia.gov/drivers/#manual.asp) and in Virginia DMV customer service centers. Virginia DMV regulations require all students enrolled in an online driver improvement course to complete a minimum of 8 hours in the course and to successfully pass a final exam in order receive credit for the driver improvement course. The website's timer is designed to capture the time you spend in the course engaged with the materials. The site will not capture any time if a student remains inactive on the site for more than 15 minutes. The student must remain active on the site for the timer to function properly. We have support staff ready to assist with any technical difficulties you may encounter while taking the course. We wish you would have reached out to us with any questions in lieu of a low score review. 247drive