247driveReviews of 247drive.org

Response from 247driveJan 19, 2019

Thank you for your review, Abby. We appreciate your honest feedback as it helps us focus on specific issues you experienced during your time taking our course. We continue to work diligently to identify and resolve the issue you described. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveJan 17, 2019

Thank you for your review, Bekah. We are happy to hear that we were able to meet (and hopefully exceed) your customer service expectation, even in the face of some technical difficulties with the final exam.

Response from 247driveJan 16, 2019

Thank you for your awesome review, Kevin! We strive to provide a customer service experience that is second-to-none, and your words will be much appreciated in the office!

Response from 247driveJan 8, 2019

Thank you for your review, Brian. We appreciate you finding humor in the course curriculum and thank you for your honest feedback about your experience with the website. We are sorry to hear about the persistent connectivity issues you encountered during the course, and we are working diligently to identify and resolve this issue. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247driveJan 3, 2019

Thank you for your awesome review, Katie! We appreciate your kind words and work hard to provide you with the best customer service experience!

Response from 247driveDec 28, 2018

Thank you for your review and sharing your thoughts, Krystal! We are sorry to hear you had an underwhelming experience taking the final exam; we do, however, appreciate your feedback and have reached out to the test site where you experienced difficulties with the final exam. Virginia DMV regulations require all students enrolled in an online driver improvement course to take a final exam in person at one of the clinic's pre-approved test sites. That said, we work hard to develop trusting relationships with our vendors that offer this test site service for us, and we realize that they represent our product as much as we do when you contact us with an issue. However, we also recognize that these vendors, in many instances, cannot offer this service free of charge, so a nominal fee to use their equipment is applied in some locations. We reached out to the test site in question and were advised that they have been experiencing intermittent internet service interruptions by their internet service provider, a problem beyond even their control. They have assured us that this issue is being addressed promptly. We hope you do not judge our company (or all of our vendors) based on this one experience. We strive to do one thing: create a learning and testing environment that exceeds your expectations and helps you learn our material effectively. Feel free to reach out to us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, Peter Prinz, owner & The 247drive Team

Response from 247driveDec 28, 2018

Thank you for your awesome review, Mikisha! We appreciate your feedback!

Response from 247driveDec 26, 2018

Thank you for your awesome review, Sonia! We are glad to be of service to you!