1MD NutritionReviews of 1md.org

Response from 1MD NutritionJan 7, 2026

Hi Karen, Thank you so much for sharing your experience! We’re thrilled to hear that MoveMD® has been helping your joints and supporting your mobility over the past two years — especially after a knee replacement. Stories like yours are exactly why we’re passionate about what we do. MoveMD® is a rheumatologist-recommended formula that combines types I, II, V, and X collagen with antioxidants like astaxanthin to promote joint comfort, flexibility, and long-term mobility.* Its targeted, science-first approach is designed to support your body’s natural joint health, and 1 in 2 users report noticeable improvements in mobility, flexibility, and joint comfort within 12 weeks. We’re so glad MoveMD® has made a meaningful difference for you and appreciate your trust in 1MD Nutrition to support your joint health. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionJan 7, 2026

Hi Kathleen, Thank you so much for sharing your experience! We’re thrilled to hear that you’re seeing results with the products you’ve chosen and that you plan to continue using them. Your recommendation means a lot to us. At 1MD Nutrition, we’re proud to support over 3 million happy customers with doctor-formulated supplements made from clinically studied ingredients and independently lab tested for safety and potency. With 31 awards and counting, we strive to deliver high-quality products that truly make a difference in our customers’ health and wellness. Thank you again for trusting 1MD Nutrition — we’re honored to be part of your health journey! Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionJan 7, 2026

Hi Melodie, Thank you for sharing your experience! We’re so glad to hear that PrebioMD® has been supporting your digestive health for years and that our customer service was able to help you quickly when needed. Feedback like yours truly means a lot to our team. PrebioMD®, doctor-formulated by board-certified gastroenterologist Dr. David Kahana, is an advanced prebiotic supplement designed to help rebalance your digestive microbiome in just one convenient daily serving.* With broad-spectrum gut nourishment, support for balanced microflora, and the innovative patented prebiotic PreforPro®, it promotes both digestive and immune health.* We’re thrilled that the product and our service have met your expectations over the years, and we truly appreciate your trust in 1MD Nutrition. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionDec 23, 2025

Hi Ronnie, Thank you for taking the time to share your feedback — we appreciate you bringing this to our attention, as we take all customer concerns seriously and use them to improve the overall experience. We’re sorry for the frustration surrounding your return and refund. We understand how concerning this can be. We want to assure you that your refund in the amount of approximately $112 was successfully processed on 12/19. Depending on your bank or card provider, it may take a few additional business days for the funds to fully post to your account. Regarding the return shipment, when a USPS return label is used, occasional tracking delays can occur even if the package has been dropped off. We apologize for any confusion this caused while the refund was being reviewed. If you do not see the refund reflected soon or have any additional questions, please don’t hesitate to reach out to our support team at [email protected] We’re happy to confirm details and assist further. Thank you again for your patience and feedback. Thank you, Customer Service Team 1MD Nutrition

Response from 1MD NutritionDec 23, 2025

Hi Laura, Thank you so much for your kind words and for being a loyal 1MD Nutrition customer for nearly ten years — we truly appreciate your trust and support! We’re thrilled to hear that our supplements have delivered great results for you and have helped address your health needs over the years. At 1MD Nutrition, we’re committed to creating high-quality, science-backed supplements, and we’re proud to support a community of over 3.5 million happy customers. Feedback like yours means a great deal to our entire team. If you ever have questions, want to share more about your experience, or need assistance, please don’t hesitate to reach out to our customer support team at [email protected] or (888) 393-4030. We’re always happy to help. Thank you, Customer Service Team 1MD Nutrition

Response from 1MD NutritionDec 23, 2025

Hi Neltis, Thank you for sharing your experience — we truly appreciate you taking the time to provide this feedback, as we take all comments and recommendations seriously to improve our overall customer experience. We’re very sorry to hear about your frustration. What you’ve described is certainly not the experience we want for any customer. If you did not intend to enroll in a subscription, we apologize for any confusion or miscommunication and for the repeated outreach that followed. When a customer lets us know they are no longer interested, that request should be respected, and we regret that this was not handled properly in your case. We also understand how disappointing it is to feel a product didn’t deliver the results you hoped for. While individual results can vary, we stand behind our products and our 90-day money-back guarantee, and we want to ensure any outstanding issues are resolved promptly and fairly. We would really appreciate the opportunity to look into this for you, stop any future shipments if applicable, and address any charges or concerns. Please reach out to our support team directly at [email protected] so we can assist you right away. Thank you again for your honest feedback — it helps us identify where we need to do better. Thank you, Customer Service Team 1MD Nutrition

Response from 1MD NutritionDec 23, 2025

Hi Brian, Thank you for taking the time to share your feedback — we truly appreciate it. We take all recommendations seriously as they help us improve the overall customer experience. We’re sorry for any confusion you encountered during checkout. Our goal is always to be transparent, and we understand how pop-ups or on-screen options can sometimes feel unclear. We do offer both one-time purchases and optional subscription plans, and we’re actively reviewing how these are presented to ensure everything is as clear and straightforward as possible. For context, many customers choose subscriptions for the convenience and savings, and they can always be paused or canceled at any time. We also stand behind our products with a 90-day money-back guarantee. If there’s anything you’d like us to review or resolve for you directly, please don’t hesitate to reach out to our support team at [email protected] — we’re more than happy to help. Thank you, Margaux Customer Service Team 1MD Nutrition

Response from 1MD NutritionNov 28, 2025

Hi Barbara, Thank you so much for sharing your experience with us. We’re glad to hear that VisionMD® has been gentle on your system, especially after your reaction to other OTC options, and that your ophthalmologist approved it. VisionMD is ophthalmologist-recommended by Harvard-educated surgeons Dr. Dagny Zhu, and is formulated using ingredients backed by landmark clinical research such as the AREDS2 and CARMIS studies to support long-term macular health and vision clarity. We’re also proud that VisionMD is an award-winning formula—recognized for its science-driven approach and clinically validated ingredients like lutein, zeaxanthin, meso-zeaxanthin, and astaxanthin. Thank you as well for the kind words about our customer service and shipping. We’re always here to support you. If you ever need anything, please reach out at [email protected] or (888) 393-4030. Wishing you all the best at your upcoming appointment! Warm regards, Margaux Customer Service Team 1MD Nutrition®