Jeff H.
Outstanding Customer Support
Great customer service both pre- and post-sale. I accidentally ordered 1 more fixture than I needed--Madison resolved my issue quickly and professionally. Will definitely buy from Capitol Lighting again. A+
Capitol Lighting – 1800lighting.com is listed under Home Goods Stores.
Capitol Lighting – 1800lighting.com (1800lighting.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 159 reviews with 5 stars · Clear filters
Jeff H.
Great customer service both pre- and post-sale. I accidentally ordered 1 more fixture than I needed--Madison resolved my issue quickly and professionally. Will definitely buy from Capitol Lighting again. A+
Anne
I had an issue with a lampshade on two pendant lights that ordered that were slightly different colors. It was so nice to call Capital Lighting and speak to an actual human being! Shavon was fantastic, kind and helpful and has been following up on the status of the replacement part requested every step of the way! I haven’t even gotten the part yet, but I had to write a review to compliment Shavon, who embodies “Customer Service.” I will be ordering lighting from Capital Lighting again based on this experience. Thank you!
Lori G.
Ordered 4 beautiful outdoor sconces for a great price. They arrived quickly in great condition except for one of the glass orbs which was broken. Customer service was easy to reach and quickly agreed to send a replacement glass.
Sean K.
Great first time order as a trade member, and this is just the beginning. Ray is a friendly professional, dedicated, and accomodating . I will place all my orders through him!
SSingh
Excellent customer service! You don’t see companies valuing their customers like Capitol Lighting! They truly listen and solve any issues immediately. They have a large selection of products, so there is no need to go anywhere else.
Patricia
The service representative (Christi) was so quick to address my issue. She responded to my inquiry almost immediately and reached out to the necessary parties to resolve the issue just as quickly. I would highly recommend this company for both the quality of the products they sell and the customer service they provide.
elissa P.
TRUSTWORTHY. Great product selection, fast careful delivery, prompt response to an issue they resolved in a way that was beyond my expectations. No reason to hesitate ordering and doing long term business with this company. They have mastered service! Thank you and thank you Ray Machado, my sales rep.
Steve F.
Great service! It shipped to me two weeks before they estimated shipping date, great work Capital Ligghting.