Capitol Lighting – 1800lighting.comReviews of 1800lighting.com

I've made my order and paid money for the lamp on May month. Now we have end of September. This business absolutely doesn't care about consumer- no e-mails about delay, anything about status of my 4 months delayed order.... Customer service is so low quality that one option they can suggest- is to cancel your order. Greetings to Tiffany S. It's a pity that such businesses still exist... J.

Three shipping Delays. Despite website stating in stock. Getting a straight answer would be more helpful from a potato. Missed the most recent Shipping date of August 28th. They bait you with a 20% off coupon and reasonable shipping lead times, charge your credit card, push out your product ESD, hope you forget about the order, and carry on scamming other people. I should have paid the extra 20% and ordered from New York Lighting. At least they always fulfill my orders promptly! Somehow suspect I will have to dispute the $600 charge with my bank.

BOUGHT (2x) PROGRESS LIGHTING MFR SKU: P5737-31 outdoor fixtures through 1800-Lighting Very Disappointed to find out the “Black Finish” was black plastic and the “Clear Beveled Glass”… was Clear plastic. When searching light fixtures I used black metal in the filters and when this fixture appeared in the advertisement there was no mention whatsoever about being plastic or even NON-Metallic. Hell, even the cap screws were plastic and they were too short to tighten the back plate to the wall! I had to use shims! I would have never bought these fixtures if I knew they were plastic and had I known these were plastic, I would have never paid the ridiculous price I did. Storm took out my old lights so these will have to do while I find a couple of decent quality metal replacement fixtures that by the way, will NEVER be manufactured by Progress Lighting. That bridge is burned and Progress Lighting will never see one thin dime from me ever again.

I bought a fan on clearance thinking that I was getting a good deal and I am saving some money, this was bought in August of this year. Now I find out that the receiver is not working properly call them up and they said there is no manufacturer warranty because this was a open box return. So I go to there website and look at clearance items and none of this is mentioned, not that this was a return and somebody had this before me.no warranty just ALL SALES ARE FINAL. But they advertise clearance items as NOTE: This is a CLEARANCE item. Product is in as-new condition. All clearance sales are FINAL and quantities are limited to stock on hand. This is directly from there site now they want me to buy$$ the defective part. My recommendation is not buy anything from these crooks. They are deceiving the public and if I can give 0 stars I would. Just to mention even customer service agent was rude.

I ordered a mirror on July 8th, I received it month later broken and the company asked me to ship the broken mirror anyway and FedEx it is not shipping a broken mirror to them because it’s damage. I have been dealing with this since July and it’s now almost September. I do not recommend customer service sucks.

Waiting for a chandelier I ordered over 2 months ago. They never communicate with me about delays in shipping, I have to call and ask every time. It has been delayed 3 times with zero communication from 1800 Lighting. I highly recommend using another company to avoid this unnecessary stress, I wish I had.

I should have heeded the bad reviews. Ordered a fixture from them and when we opened the box one of the glass panels was completely smashed - and I don't mean broken in transit, as it looked like the glass had gone through a grinder the pieces were so tiny. Company wouldn't help order a replacement part. Terrible service.

Purchased a Cono LED three light glass pendant. NO GLASS! Plastic. Payed $1,103.03. Looks like its worth $59. Waste of time and money.