Good prices to be found but cumbersome navigation when looking for different dates.
Found this site to be very useful when looking for good prices for flights from SF - Munich.
Searching for multiple departure/return dates not easy. Would be great to have a table of different dates (like the Lufthansa site) which shows lowest price (for those lookig for best deal in terms of prices) for different date combinations or even just a "button" for changing dates on the results page.
HG
HILDA G.
Perfect timing!
The email with the specials for flights came at a perfect time as I was preparing my trip to Ireland!
KA
karen A.
cheap travel and decent service
odered tickets online after a friend recommend 800fly europe. cheapest price for the same flight the airline quoted us $400 more per person round trip. called the next day and got the seatin i wanted with no problem. would and will recon=mmend this service to all my friends
KT
Kantilal T.
hassle free low price!
1800 Fly Europe gives you good low rates compare to other websites (Kayak etc.) and customer satisfaction is guaranteed!!!
AT
Alin T.
unprofessional, clueless
i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc.
1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.
KS
Keith S.
irritated you get my name wrong (mis-spelled)
It is always offensive to people when you don't copy their name correctly.
You sent my name on an email as Keith Scottmumby.
This is wrong. The correct spelling is: Keith Scott-Mumby exactly as I typed it in.
JH
Julia H.
I have my tickets, on which airline???
I have my tickets and I'm grateful. Thank you. I was satisfied using your service up until the point of reading my email.
I am not thrilled about the fact that I thought those reservations were with Virgin Airlines, and in fact, they are with American Airlines. You might want to look at how you have labeled what airline is being used. When I made my reservation, it clearly said Virgin.
Response from 1800FlyEuropeApr 1, 2013
Dear Ms. Hartstein,
Thank you very much for bringing this to our attention. We have brought this matter to the attention of our web team and they currently investigating the situation.
Per our earlier conversation please let me know if you have any questions regarding the American Airlines/British Air flights you are currently scheduled on.
I hope you have a wonderful trip!
Warm Regards,
Kelli McDonald
Reservations Manager
1800 Fly Europe