1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Susan C.
This company has the very best customer service out there! They stand behind their products also! Very happy with them!
Response from 1-800 ContactsDec 9, 2025
That is wonderful to hear and thank you for sharing your experience! Simple and Exceptional is our aim! We appreciate your loyalty to our company!
Tina
Always quick and easy ordering my contacts. Having my prescription saved and ready to go makes things easier. Reminders that I need to reorder are great.
Response from 1-800 ContactsDec 9, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Glad to hear those reminders are helpful as well! Thank you for your continued support.
MattC
App is easy to use, prices are great! Contacts ship quickly.
Response from 1-800 ContactsDec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience with easy and speedy delivery. We appreciate your support!
Kelley
Fast shipping and great customer service. I love that they take back any unused contacts if your prescription changes.
Response from 1-800 ContactsDec 9, 2025
We love hearing that everything went so smoothly and you've had a great experience with returns and exchanges! That's awesome! Thank you for sharing your experience and your continued loyalty to our business.
Michelle
They were easy to order my contacts. I could chat with an agent if I needed assistance. I had my contacts within a couple days of ordering.
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing your great experience with us! We are so happy that everything went smoothly and quick! We truly appreciate your business.
Ann
They looked up and applied my insurance benefits at the beginning. They also contacted my eye doctor to get the correct prescription. Fast and efficient!
Response from 1-800 ContactsDec 9, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
Lu
Easy to order
Response from 1-800 ContactsDec 8, 2025
Thanks for sharing your experience! We are so happy to hear that the process has been easy for you. Thank you for being a valued customer of 1800-Contacts!
Sheri
The consistency in service is what keeps me coming back to order my contacts. The text chats are with humans and not AI Bots, which results in a more pleasant experience. Delivery is always received on or before the promised date of delivery.
Response from 1-800 ContactsDec 8, 2025
Thank you for your loyalty to our company and for continuing to shop with us. We appreciate you sharing your experience. We are so happy you have great experiences, and we aim to keep that up!
