1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Greta
I like the fact that I can order on line or call them directly and their customer services help you to chose the right lenses. They helped me when I need it to get some color lenses.
Response from 1-800 ContactsDec 9, 2025
We are so glad to hear the order process was so simple. That is our motto! Simple and Exceptional! Thank you for sharing your experience with us!
RENEE H.
My prescription changed and I had a lot of contacts (40!) of the old script. It was very easy to get my new contacts and exchange my old ones for credit.
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing this great review. We are so happy that we could help with your exchange. That's one of the things we truly take pride in, is that awesome Guarantee. Thank you for sharing your experience with us!
Tammie Y.
I've used 1-800 Contacts for a few years and have received excellent service each time.
Response from 1-800 ContactsDec 9, 2025
Thank you for your continued loyalty to our company and your support. We are so happy that you've had great experiences, and we look forward to many more!
Donna
I love the ease of ordering and being able to receive my contacts quickly. Updates provided along the entire process from order to delivery.
Response from 1-800 ContactsDec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience and that it's been simple and quick. Thank you for sharing!
Shelley M.
Got my contacts at a very fair price in a very timely manner
Response from 1-800 ContactsDec 9, 2025
So happy to hear your experience with us has been smooth and simple. We appreciate your business and loyalty to our company. Thank you for sharing!
Ashelea M.
I’ve been using 1-800 contacts for years. They are tech forward and I always pay a reasonable price. They take my insurance into account as well. I get fast and reliable shipping. I will keep using them for the foreseeable future.
Response from 1-800 ContactsDec 9, 2025
Thank you for the great review! We love hearing that everything has gone fast and smoothly when ordering from us. Thank you for your continued support and for sharing your experience with us!
Jeremy
1 800 Contacts has gone above and beyond to try to get me fitted with the best contacts that fit me. Very courteous and helpful. Will definitely use them from now on.
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing this wonderful review. It's awesome to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Brent S.
They took back some contacts that I had ordered previously, but my prescription had changed, so I no longer needed them. They gave me a great credit, and I bought the ones I needed. They were very friendly.
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing this awesome experience. We love our Guarantee and so happy to hear that it helped you exchange for the contacts you needed. Thank you for continuing to come back to us!
