1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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KAREN R.
As always, one of the best customer service experiences. I would use a different company. Everyone goes above and beyond.
Response from 1-800 ContactsDec 10, 2025
Thank you so much for sharing your review! We are so glad that you've had great experiences with our company. Thanks for your continued loyalty to our company!
Nariyah
Good customer service! Cheaper contact prices!
Response from 1-800 ContactsDec 10, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience with us.
Ronald R.
shopped versus my optomotrist, same great product, cheaper prices
Response from 1-800 ContactsDec 10, 2025
We are so thrilled that you stuck with us and that you had such a great experience. Thank you for sharing your experience and for your continued support to our company!
Tim
Contacts arrived quickly and were well-packed.
Response from 1-800 ContactsDec 10, 2025
Thank you for this great review! We are so happy to hear that you had such a speedy experience getting your contacts.
Mary
These people are the best! Customer service is excellent. . They corrected a mistake for me and reached out to my eye doctor for the correct prescription. I’m a customer for life!
Response from 1-800 ContactsDec 10, 2025
We are so happy that all went well with your order, and that the mistake was resolved. Thank you for sharing your experience with us!
Charles
I have ordered my one day contacts from 1-800 Contacts for many years. One real advantage of 1-880 Contacts is their friendly, knowledgeable, and efficient customer service representatives. Also, they seamlessly process insurance benefits. If you need contacts quickly and from a company you can trust, I recommend 1-800 Contacts.
Response from 1-800 ContactsDec 10, 2025
Thank you so much for sharing your customer journey with us and we are so pleased to hear that you've had such great experiences time after time. We love what we do here and it's so nice to see the impact it makes. Thanks for continuing to come back to us!
Beverly C.
Contacts are 100% return, replace and refund orders. Customer service reps are great to talk to.
Response from 1-800 ContactsDec 9, 2025
Thanks for sharing your great experience with us! We love our Guarantee and Customer Service is our aim. Thank you for your continued support and loyalty to our company!
CORIE
Super easy and quick! The exam is very easy also and accurate! I wont order from anywhere else!
Response from 1-800 ContactsDec 9, 2025
Thank you for sharing your experience! We are thrilled to hear that you've had great experiences and very grateful for your loyalty to our company. Thank you!
