1-800 ContactsReviews of 1800contacts.com

4.12,347 reviews
Vision & Hearing

1-800 Contacts

About 1-800 Contacts

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!

1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: 1800contacts.com
Website: 1800contacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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1-800 Contacts reviews

2,347 approved reviews, newest moderated first

Jess
Dec 17, 2025
5 star service!
I have been a loyal 1800-Contacts customer for over ten years. I love how easy it is to order on the app, the live friendly customer service and the fast free shipping. I have never had a bad experience. Thank you to all your workers!
Response from 1-800 ContactsDec 20, 2025
Thank you for continuing to come back to us! We love hearing about the great experiences our customers have had. We are very pleased that all has gone well with each of your orders. Thank you for your support!
Customer
Dec 17, 2025
SUPER FAST DELIVERY
Contacts were delivered in a timely fashion...they fit well...very comfortable. I think they have fair prices compared to other eye care centers I checked in my area. Customer Service is great.
Response from 1-800 ContactsDec 20, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
Nicholas
Dec 17, 2025
1-800 Contacts has made ordering…
1-800 Contacts has made ordering contacts a simple task that I don’t have to stress about anymore. With free shipping I can have fresh contacts delivered every month without ever having to worry about running out.
Response from 1-800 ContactsDec 20, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
Brigit
Dec 17, 2025
I love 1 800 contacts
I love 1 800 contacts. They are fast, convenient and great service!
Response from 1-800 ContactsDec 20, 2025
Thanks for sharing your experience with us. We are stoked that you have had speedy deliveries and that everything has gone smoothly. Thank you for continuing to come back to us!
Beth
Dec 17, 2025
They make ordering contacts so…
They make ordering contacts so extremely smooth and easy! Their pricing is also very competitive and good. I would highly recommend them!
Response from 1-800 ContactsDec 20, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
Michael F.
Dec 17, 2025
I'm a long term, happy customer…
I'm a long long time customer of 1800contacts and it's my one stop contact connection. We order our lenses and they come fast every time. The representatives are friendly and professional and they match any "REAL" price. The torn/ or unused guarantee is the best. I'm a happy, long term customer and you will be too.
Response from 1-800 ContactsDec 20, 2025
Thanks for the wonderful review! We love that Best Price Guarantee and how speedy we can get orders to our customers. We are so happy that you've had that great experience and thanks for continuing to shop with us!
Shirley C.
Dec 17, 2025
Reasonable
Reasonable
Response from 1-800 ContactsDec 20, 2025
Thanks for the great review! We are so pleased to hear that you have had a good experience with our company. Competitive pricing and exceptional customer service is our aim! We look forward to serving you again in the future!
GLENN
Dec 17, 2025
The representative was very pleasant…
The representative was very pleasant and also found the best price that was available out there for me.
Response from 1-800 ContactsDec 20, 2025
We are so happy your experience with us was a success, and many more to come! We appreciate your business!

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