1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pebbles
I ❤️ Great Customer Service. Your team takes time and places all emphasis on Care!
Response from 1-800 ContactsMar 10, 2026
Thanks for the great review! We are so happy to hear that all has gone well with your orders. We appreciate your business and look forward to serving you again in the future!
Catdog
I can honestly say I like buying my contacts from this company. There prices are good, and they ship extremely fast, like 2 days after I order they arrive. I’ve been ordering from 1-800 contacts for a decade. I had a bad experience going with a cheaper compsny, not worth it to me.
Response from 1-800 ContactsMar 10, 2026
Wow, thank you for the great review, and for your loyalty to our company! We are lucky to have customers like you, and we appreciate your support. Thank you!
Joyce
Not real happy with my contacts. I can’t see distances at time and other time they are fine also with up close .
Response from 1-800 ContactsMar 10, 2026
We are so sorry to hear about your experience with your lenses! That is so frustrating and we want to help! Please reach out to us at [email protected] and we would love to get this resolved for you!
Timothy
From customer service to easy ordering and fast delivery. I could not be happier with my experience with 1-800 Contacts. Keep up the great work.
Response from 1-800 ContactsMar 10, 2026
Thanks for the great review! We are so happy to hear that all has gone well with your orders. We appreciate your business and look forward to serving you again in the future!
Charles
They were very helpful as this was the first time I ordered soft contact lens online. My questions were answered and they confirmed my prescription was correct. Delivery was very fast.
Response from 1-800 ContactsMar 10, 2026
Welcome to 1-800 Contacts! We are so happy that your first order with us was a success. We love hearing that it was simple and smooth. Thank you for sharing your experience and we look forward to many more!
Valerie
The daily contacts are very expensive. I wish that there were promos to purchase them.
Response from 1-800 ContactsMar 10, 2026
We appreciate your feedback and understand that the cost of daily contacts can be a concern. We are continually exploring promotional opportunities for our customers, and one thing that sets us apart, is our Best Price Guarantee. We would love to assist with that on your next order!
valeriebenchimol
Excellent service and quick delivery
Response from 1-800 ContactsMar 10, 2026
We appreciate you taking the time to leave us this great review. We are so happy to hear that you received excellent service and quick delivery!
Sherri
My contacts were delivered quickly. When I received them I was short a package. I called customer service and they shipped the contacts I was missing. They didn't question just apologized for the inconvenience even asked if I wanted them overnight at their expense or regular shipping.
Response from 1-800 ContactsMar 10, 2026
We're happy to hear that your contacts were delivered quickly. We appreciate you informing us about the missing package and are glad our customer service team promptly resolved the issue for you. Thank you for your feedback.
