1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Nat
Very helpful customer service
Response from 1-800 ContactsMar 23, 2026
Yay!! We're happy to hear that our customer service was helpful! We appreciate your feedback and look forward to serving you again in the future.
Raven H.
Highly recommended! Employees Tara and Holly made the insurance, prescription and order process SO easy for me!
Response from 1-800 ContactsMar 11, 2026
We are so happy to hear about your great experience with us. That is wonderful! Fast and simple is what we aim for. Thanks for sharing your experience and the great review!
Kathy M.
Customer service is exceptional....!!
Response from 1-800 ContactsMar 11, 2026
We are happy to hear that you had such a positive experience with our customer service. Thank you for the great review!
Tracy
I was able to renew my prescription online and it didn’t cost me anything. When I’m running low or about out of contacts I get an alert saying it’s time for me to reorder. 1-800 contacts makes it simple and easy for me.
Response from 1-800 ContactsMar 11, 2026
We appreciate you sharing your feedback! It's great to hear that renewing your prescription online was easy and free. We're also glad our alerts help you keep your contacts on hand. Thanks for your support!
Joseph
Amazing and fast customer service
Response from 1-800 ContactsMar 11, 2026
We're happy to hear that you had such a positive experience with our customer service. Thanks for sharing your review!
Leticia Tapia O.
Love 1-800 contacts service, the app is easy to use and I always get my contacts on line and st the best price
Response from 1-800 ContactsMar 11, 2026
We're happy to hear that you find our app easy to use, and appreciate that you love our service and prices. Thank you for sharing your positive experience and for your continued support!
Krista
I was double charged for one order and double shipped. Problem is this was 4 days apart so obviously they are storing my card info???
Response from 1-800 ContactsMar 11, 2026
We are so sorry for the issues with your order and the duplicate order and charges. That is definitely not the experience we want you to have. We would love to make this right and get everything resolved for you. Please reach out to us at [email protected], so we can help get this taken care of for you.
Jennifer H.
I had a problem with my shipment (didn't receive it). They took care of it right away and shipped them ASAP. Got them a few days later. Great company!
Response from 1-800 ContactsMar 10, 2026
We are so glad that everything was resolved, even with a problem shipment. Thanks for sharing your experience. We appreciate you shopping with us and look forward to serving you again in the future!
