Mark
Great service
Great service
Response from 1-800 ContactsMar 25, 2026
Yay, we love hearing that our customer service was great. Thank you for taking time to share your review.

The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listing2,347 approved reviews, newest moderated first
Mark
Great service
Response from 1-800 ContactsMar 25, 2026
Yay, we love hearing that our customer service was great. Thank you for taking time to share your review.
Jeanine C.
This website is easy to navigate and use. I was able to purchase contacts quickly and they were shipped promptly. Great service.
Response from 1-800 ContactsMar 25, 2026
We are happy you found our website easy to use and that your contacts were shipped quickly. Thank you for sharing your positive experience with us!
Roma B.
They sent me my contacts in 3 days! Super fast, free shipping. Very easy to get my prescription. And honestly, this was the cheapest option.
Response from 1-800 ContactsMar 25, 2026
We're happy you received your contacts quickly with free shipping! We're also glad the prescription process was easy and the price was right. Thanks for the great review!
ROBERT
My experience was horrible,my money was taken and told that I wouldn’t get it back for 5 to 10 days then I was asked to pay with another method which means I would be paying twice for my order. $66 was taken from me and never given back
Response from 1-800 ContactsMar 25, 2026
We are so sorry to hear about the trouble you experienced with your order and the payment issue. This is definitely not the experience you can expect from us. We'd love to look into this for you and get this resolved. Please reach out to us at [email protected] and we'll get this taken care of.
Deven
Super fast delivery and website is easy to use. Deliver what they promise.
Response from 1-800 ContactsMar 25, 2026
We're happy to hear you found our website easy to use and that we delivered on our promise with super fast delivery! Thanks for the great review.
justjersjazz
I ordered contacts from some other company in November. In March they still were not in. My friend told me she orders From 800-contacts never had a problem. So I tried them. I am so happy I did. I can see! I got great help from them and got my contacts right away. I will always order from them now.
Response from 1-800 ContactsMar 25, 2026
We're happy to hear that your experience with us was so positive! It's great to know we could quickly provide you with your contacts after the trouble you experienced with the other company. We appreciate your feedback and are glad you can see clearly now!
Joseph V.
I ordered contact lenses on March 5 with standard delivery (5–7 business days). After they didn’t arrive, support told me shipping to Canada could take 8–12 business days. It has now been about a month. March 23, I received an email saying the order was delivered, but I never received anything. This has been a frustrating experience. I waited far longer than the stated delivery time and still didn’t get my order. I would not recommend this company based on my experience.
Response from 1-800 ContactsMar 25, 2026
We are so sorry to hear about the trouble with your order. It's not the experience we want you to have. We appreciate you bringing this to our attention and would love the chance to make this right. Please reach out to us at [email protected] and we'd love to resolve this for you.
Peter
Easy and quick service
Response from 1-800 ContactsMar 25, 2026
We're happy to hear that you found our service easy and quick. Thank you for your positive feedback; we appreciate it.