123inkjetsReviews of 123inkjets.com

Easy site to navigate with competitive prices

The only issue I had was trying to pull the ribbon out of the cartridge. It comes out sooo far and got ink on my hands. The copy work is good.

Don’t buy from them. Very crappy company. I just ordered ink from them. They mislabeled their product saying that it’ll be compatible with my printer. Sticker outside the cartridge even list my printer model. When I installed, it says incompatible. I had to call customer service to request a return via phone. No option to just do it online. I was on the phone for 20 minutes for them to tell me they will not allow the return since it did not list my printer model on their website, but it did on the product. They took no responsibility in mislabeling their product and misinforming the consumers. Horrible company and terrible customer service to say the least.!

I ordered new replacement ink cartridges for my HP 8600 but only needed to replace the Cyan. I inserted the cartridge, message appeared that said to use regular cartridges and not the ones for setup. After troubleshooting, I called HP. We did a factory reset to bypass this message. It did not work. Called 123Inkjets, they would get back with me on refund. They would offer no refund. Cost was $116. No effort to resolve the issue. I now have cartridges I cannot use and had to purchase a new printer plus new ink cartridges ($500) that will work.

Price, quick delivery and quality seems to be good.

By mistake I ordered the wrong part. I called to cancel. It had not been shipped. I was told that a cancellation request was submitted, but it would take up to 9 business days to receive a reply. What? 9 Days? Other companies you call and cancel and if it has not shipped it is cancelled. This is not the way to run a business.

Received the ink I needed and works well with my HP office printer

Ordered for a nonprofit agency, they sent the wrong product and repeatedly refused to acknowledge the mistake. Tried to get me to open all of the toners "to check" even though I told them it was the wrong product, then tell me open products are not eligible for returns or refunds. Refused to pay for return shipping costs for incorrect items. Will never use this company again.