George S.
Terrible Customer Service
Placed an order for an inkjet cartridge. Before placing the order I updated my shipping address to my new address, which updated in their system. My order shipped to my old address. Spoke to customer service agent after my 3rd attempt (almost impossible to get someone on the phone) and was told it was my fault for not bringing it to their attention when I got the shipping confirmation. Would not reship my order and would not refund my money. Sorry, not my fault. Your system shows my updated address.
