123Greetings.ComReviews of 123greetings.com

Response from 123Greetings.ComMay 9, 2026

Dear So, Thank you for being a loyal user of 123greetings for decades – that truly means so much to us. And we are genuinely sorry that your experience has changed so dramatically for the worse. You are absolutely right to be frustrated. Ads that cover the information you need to enter, the page resetting, taking half an hour to send a simple card – that is not the service you loved, and it is not the service we want to provide. You expected improvements over the years, not decline, and we failed to meet that expectation. Please know that we hear you. We are not ignoring reviews like yours. What has changed: Our free website relies on ads to stay free, but we have allowed those ads to become too intrusive. That is our mistake. The good news is that we have created a better alternative for users like you who just want to send a card quickly and peacefully. Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year gives you: No ads at all – nothing covering your text, no popups, no resets A fast, smooth, reliable experience All the same great cards without any interruptions The mobile app is what our website should have become. We built it specifically for long-time users who are tired of fighting with ads. We understand if you say you will never use us again – that is completely fair after what you have experienced. But if you ever decide to give us one more chance, please try the free mobile app first, and if you love it, upgrade to Pro for less than the cost of a coffee per year. Thank you for your decades of trust, and our deepest apologies for letting you down. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Ellen, Thank you for bringing this to our attention – and I’m very sorry for the confusion you’ve experienced. You are absolutely right to be upset if a site claiming to be us asked you to pay for a card. However, I want to be clear: this was not a mistake on our part. What you likely encountered is a clone website – a fraudulent copycat site designed to look like 123greetings but that charges users for things we provide for free. These fake sites are illegal and unfortunately becoming more common. 123greetings itself is still completely free to send ecards – no payment required for standard cards. We never ask for credit card information just to send a greeting. How to be sure you are on the real 123greetings: Our official website is: www.123greetings.com Our official mobile apps are published under "123greetings" in the Apple App Store and Google Play Store We do not charge for sending regular ecards – only for our optional ad-free Pro app upgrade ($5.99/year) We appreciate you letting us know, Ellen. Please visit our real site – free as always – and thank you for your understanding. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Bernard, Thank you for your blunt honesty – and I’m sorry you feel that way about our website. You're right to be frustrated if the design feels messy or confusing. That’s not the experience we want anyone to have. We've heard similar feedback from many users, and we know our free website has become cluttered and frustrating. That’s exactly why we built something better: Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year offers a clean, simple, professionally designed experience – no popups, no mess, no frustration. Just beautiful cards that are easy to send. We understand if you’re done with us. But if you’re willing to give us one more chance, try the mobile app. It’s what our website should have been. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Teri, I am truly sorry for what your mom’s friend – and your mom – experienced. That sounds terrifying, and you are right to be furious. To be very clear: 123greetings does NOT intentionally send viruses or lock computers. What you described – a locked computer with a fake Apple support number – is a classic malicious ad redirect or a spoofed email pretending to be from us. Scammers sometimes fake our brand name to trick people. That said, it happened because your mom clicked a link that came from somewhere claiming to be us. We take full responsibility for the fact that our free website’s ad network has allowed bad actors to slip through. That is unacceptable. What we have done to fix this: New email templates – All legitimate emails from 123greetings now use verified, secure links that are clearly marked and cannot be spoofed easily. Stricter ad screening – We are aggressively blocking malicious domains. The only safe way to use us – Our ad-free Pro mobile app (iOS/Android, $5.99/year) has zero ads, zero popups, zero redirects. It completely eliminates the risk of these scams. For your mom right now: She should not call any number on the locked screen. Restart her computer in safe mode or have a professional remove the malware. Please ask her to never click a link from an ecard email unless she is 100% sure it came from our official domain (@123greetings.com). Even then, using the mobile app is safer. We are not scammers – we have been a free ecard service for over 20 years – but we have failed to keep our free website safe from bad ads. We are fixing it. In the meantime, please tell your mom we are deeply sorry, and if she ever wants to try again, only through the app. Thank you for warning others, Teri. Respectfully, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Michelle, Thank you for sharing your experience – and I am so sorry for the frustration and disappointment you and your husband have gone through. Please let me be very clear: 123Greetings.com is completely free. We have never charged anyone $49.95 to send ecards, nor do we take any payment without explicit consent. Unfortunately, what you've encountered appears to be a clone website – a fraudulent copycat site that mimics our brand to trick users into paying for things we offer for free. We completely understand why you're upset, and we wish we could issue a refund on their behalf, but because we do not operate those fake sites, we have no access to their payment systems. The best course of action is to contact your bank and dispute the charge as fraudulent. That said, we would love to show you what the real 123Greetings is like – warm, genuine, and truly free. As a small gesture of goodwill, please accept this free Mother’s Day e-card that you can send to anyone you love, with no payment or sign-up required: 👉 Send your free Mother's Day card here: https://www.123greetings.com/events/mothers_day/happy_mother/you_are_so_very_special_in_every_way.html To stay safe in the future, please only use our official website at www.123greetings.com or our official mobile apps. We never ask for credit card information to send or receive ecards. If there’s anything we can do to help further, please reach out to [email protected]. With sincere apologies, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Halona, Thank you for your warning – and I am truly sorry you’ve had this experience. Please know: The real 123greetings.com does not take any money to send ecards. Our service has always been free. What you’ve described – being charged for cards that never send, with no way to get a refund – is the hallmark of a fraudulent clone website that has copied our name and design to trick users. We are not those scammers. We hate them as much as you do. Here’s how we can help: If you were charged, please contact your bank immediately to dispute the transaction as fraud. Please also forward any emails or the website link you used to [email protected] – this helps us track and report clone sites. To show you what our real, free service is like: Please visit our official website at www.123greetings.com or download our official mobile app. You can send a beautiful, heartfelt card right now at no cost – no payment, no hidden fees. We also have real customer support. Email us at [email protected] anytime, and a real person will respond. We are so sorry that fake sites are using our name to hurt people like you. Thank you for speaking up – and please stay safe. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Janice, Thank you for sharing your experience – and I am so sorry for the frustration and stress this has caused you. I want to be completely honest with you: 123Greetings (123greetings.com) is a completely free e-card service. We have never offered a free trial, nor do we charge for subscriptions or take any credit card payments for sending cards. What you’ve described sounds like a different company – most likely 123cards.com or another similar-sounding service – which does offer trials and auto-renewing subscriptions. We understand how confusing this is. The similar names have caused many people to accidentally contact us about charges from other companies. We hate that you’re caught in the middle of this. Here’s what we recommend you do right now: Check your credit card statement – Look for the exact merchant name (e.g., “123cards” or something else). That will tell you who actually charged you. Contact the correct company – If it was 123cards, you’ll need to reach out to their support team directly. We have no access to their billing systems and cannot issue a refund on their behalf. Dispute the charge with your bank – If the company won’t respond, your bank can help reverse an unauthorized charge. We truly wish we could do more, but because we are not the company that charged you, we have no way to help with a refund. What we can do is invite you to experience our real, 100% free service at www.123greetings.com – no trial, no credit card, no hidden fees. Just beautiful cards to send to the people you love. If you have any other questions, please email us directly at [email protected]. We’re here to help clear up the confusion. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Norma, Thank you for your review, and I am very sorry we are only now responding to your experience from October 21, 2024. You were right to be disappointed. A card that stays stuck on "processing" for an entire day, with no delivery and no reply from Customer Service, is unacceptable – then and now. We failed you, and we apologize. Since your review, we have made important improvements: Our email delivery system is now more reliable and faster. Our Customer Service team has expanded, and we respond to most inquiries within 24 hours. If that card from October never delivered, please email us at [email protected] with the email address you used, and we will verify what happened and help however we can. We are sorry we let you down, Norma. Sincerely, 123greetings Customer Support Team