Karen B.
Did not recieve my order..But dealt with very well by customer service
Did not recieve my order..Zyren have emailed me after investigateing the situation to explain its been lost with the carrier and offered to either reship my order or recieve a refund I still want to try out zyren but as going on a 2 week holiday and live alone would not be home to exept the goods so lel them know the situation which Sophie who has dealt with it agreed that refund would be best in my situation .which she is now dealing with.As i still wish to try this popular cream I will be reordering once back home.The replys to my emails have been sent within minutes of me sending so cannot fault this company for there prompt replys cant comment on the actual cream yet but sure I will once I do finally get to try it but guess its not there fault my order got lost but they have dealt with it very kindly and professionaly so shows there customer service is excellent and trustworthy
Response from ZyrenJul 28, 2026
We are so happy to hear this and truly appreciate your kind words! 😊 We always want to make sure our customers are taken care of! 💜



