zymox.comPet King Brands veterinarian-approved, enzyme-based products have helped animals find relief and comfort from skin, ear and oral conditions. Proudly manufactured locally in the USA, our products are safe, non-toxic, easy-to-use and free of harsh ingredients helping animals to lead healthy, happy lives
zymox.com (zymox.com) has 72 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tracy D.
I am a groomer and pet retailer. I have found Zymox products to be very effective on the specific treatments that they are designed for use.
Response from zymox.comNov 9, 2023
Tracy, thank you for the great review!
Kevin D.
I was signing-up for your Portal and was having trouble. Samuel helped me via email immediately. That was great!
Response from zymox.comOct 23, 2023
Thank you for your positive review. We do our best to serve our customers.
Mountainview Pet B.
Very straight foward website and simple to navigate
Response from zymox.comSep 28, 2023
Thank you for your review. We'll be sure to let the department know!
Betty Y.
Your customer service team was very helpful.
Response from zymox.comSep 19, 2023
Thank you for your kind compliment. We try our best to make our customers happy!
Alexa N.
What made this experience sooooo great was the help I got from Eileen. I called her and she made time for me to guide me through everything....had to call and bother her 3 different times but each time she was so helpful, patient, understanding and funny which made my experience even better. So thank you so much Eileen. You're the best.
Meghan E.
Update (3/6/2023): I did get a follow-up response with good news! Only 4 stars because the product I'm interested in is out of stock for regular consumers (Cage Diapers). But my rescue organization WILL have access. Thanks! I got a quick but incomplete response to my initial question, and I didn't see a reply to my follow up question.
Response from zymox.comMar 6, 2023
I spoke with our Customer Service Rep and he did email you again. Did you check your spam folder?
Diana F.
They had some issues with their website, but kept me apprised as to their progress. For a retailer, that's important. I need to know when my products will be available to order, and they were great with that.
Response from zymox.comFeb 16, 2023
We thank you for your patience and lovely review.
Patricia E.
Our dog has had chronic ear infections and constantly running her to the vet for a $200 plus bill each time with frequent recurrence after each treatment was not a plan. After reading the reviews decided to give Zymox a try. So far so good. Used the Otic drops in her right ear. Cleared the issue and now using the cleanser 2x week. Fingers and toes crossed this works.
Response from zymox.comJan 3, 2023
We are happy to help your pet!
