Zyla API HubReviews of zylalabs.com

Response from Zyla API HubOct 21, 2026

Hi Balan, We’re truly sorry about your experience and appreciate you taking the time to share your feedback. Our plans include a 7-day free trial. If the subscription is not cancelled during that period, a charge is attempted after the trial ends, as stated in our terms. In your case, we decided to void the invoice so no charge would go through. We apologize that our support response was not clearer at the time, and we hope this helps clarify what happened. Kind regards,

Response from Zyla API HubSep 18, 2026

Hi Emily, Thank you so much for sharing this. We're really glad we could process your refund quickly. Thanks for being with us. Best regards,

Response from Zyla API HubSep 18, 2026

Hi, Thank you so much for sharing this. We're really glad that getting started felt easy and that our team could help quickly with your questions and account requests. Knowing that the support made a difference means a lot to us. Thanks for being with us. Anything you need, we're just a message away. Best regards,

Response from Zyla API HubSep 10, 2026

Hi Will, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating billing situations can feel, especially when they don’t match what you expected. We do our best to keep billing information clear and complete: it’s always visible in the account dashboard, and payment notifications and invoices are sent by email through Stripe whenever a charge is processed. After reviewing your account, we can confirm the charges were valid and in line with your active subscription and usage. Our support team also followed up with you directly and shared the corresponding details. We genuinely regret the frustration caused. Kind regards,

Response from Zyla API HubAug 21, 2026

Hi Luis, Thank you so much for sharing this. We're really glad Bianca was able to help with your account issue and keep you informed along the way. We'll make sure to pass your kind words along to her. Thanks for being with us. Anything you need, we're just a message away. Best regards,

Response from Zyla API HubAug 19, 2026

Hi Fabrizio, Thank you so much for sharing this. It really means a lot. We're really glad Bianca was able to help with your onboarding and technical questions in such a clear and practical way. She puts a lot of care into understanding the full context before responding, and your feedback captures exactly what we aim for. We'll make sure to pass your kind words along to her. Thanks for being with us. Anything you need, we're just a message away. Best regards,

Response from Zyla API HubJul 8, 2026

Hi Hadhemi, Thank you for sharing this feedback. We’re really glad Bianca has been able to help keep your tickets resolved quickly. We appreciate you trusting us, and we’ll make sure to pass your kind words along to her. Best regards,

Response from Zyla API HubJun 25, 2026

Hi Michael, Thank you so much for sharing this. We're really happy to hear Bianca was able to help you and get your problem solved so quickly. She's great at what she does, and we'll definitely let her know she made an impression. Thanks for being with us. Anything you need, we're just a message away. Best regards,