Friar L.
Please stay away from this website
Please stay away from this website. I won about $13,000 they limit you to $3,000 per withdrawal request per day. They say anything over $250 will slow the withdrawal process down and $1,000 or more takes 7 business days. The VIP manager stopped communicating with me. I was told conflicting information from their customer service and VIP manager. I ended up getting maybe $3,000 after constant follow ups. I would never recommend anyone to play here. When I would complain, they would process $1,000 within a day and then had no reasoning as to why they were able to do it so quickly and my other redemptions just sat there. They said it was because of payout ques which is bullshit because no one plays on this website. They are absolute scum of the earth. Glad I got some money from them but I closed my account after the fact as it was obvious this is a scam site. Funny how they wrote back glad you got some of your redemptions??? DO NOT PLAY ON THIS SITE.
Response from ZumoJul 23, 2026
Hey Champion! 🦬 We're sorry to hear about your experience and we sincerely apologize for the frustration caused by the delays and inconsistent communication. ⚡ We want to be transparent - withdrawal limits and processing times are in place as part of our standard compliance procedures and are outlined in our Terms & Conditions. We acknowledge however that the communication from our team was not consistent and that is something we are actively working to improve. We're glad you were able to receive a portion of your winnings and we're sorry the overall experience left you feeling this way. We take all feedback seriously and will use this to do better. 🦬 Zumo Team ⚡