ZubieReviews of zubie.com

Their cheaper device operates on T-Mobile and the service is sub par at best.. I purchased the Verizon model because I wanted good coverage and real time tracking but that too was very sub par... despite the use of the Verizon network. When I tried to resell the device zubie refused to support the device refused to help the new customer pair the device to their new account, and expired my previous link qr code. I ended up with a useless paperweight. Will never by zubie again.

The unit started out working most of the time and after the first 14 months it was less reliable. I called to see what could be done. Without my prior knowledge or consent, or discussion Zubie turned off the existing unit and I had to wait over a week to receive the replacement. Zubie would not send the replacement without discounting the service to the existing unit. Nothing was offered during this downtime for this inconvenience. Seems to me they could have shipped the new, when received they could have activated the new replacement unit then deactivated the old unit. So, in summary the service can be spotty and the customer service seems to all about making it easier on Zubie and not the customer.

The people at best buy said I could use it with my cell company. Cant. This product sucks

Never worked.

Product worked as advertised. There are two challenges. Getting kids on board to use it. Make it hidden or secure so it can not be unplugged

I got an order confirmation without ever placing an order with them. They said it was a technical glitch. Not happy.

The device consistently didn't work upon starting the car. I had to constantly pull it out of the OBD port and re-insert. I thought maybe it was defective and got a 2nd device from Best Buy and had the same result. It would also constantly lose its 4G connectivity near stoplights/outdoor electrical wires. I have since gotten a HUM device from Verizon and it does not have these same issues. Zubie's customer service is very hard to get in touch with, calling the South Carolina # is pointless..they do respond to emails but really had no idea why two devices weren't working. I also found not one Verizon CSR in different stores I went to had any idea what or who Zubie even was. I just don't the makers of the device havee worked out bugs with it. Buy at your own risk..if you are a Verizon customer, the HUM is much more reliable.

Zubie is an awesome tool I have been using this for over two years now I have to say it has been quite useful. I have it on two vehicles that we use for diagnostic and gas mileage tracking. Also knowing how much gas in the tank has been a plus right off the bat. I saw where they had the option of adding wifi but I have been skeptical about its performance with the wifi. Other than that its a very great tool. I wish they would add some more apps and offer it n black to mix seamlessly with the interior of most vehicles.