ZubieReviews of zubie.com

They make you buy the device AND sign a year contract. Defintely will not reccomend their company. They device does not work all the time but I have to conitue to pay the monthly subscription.

Excruciating experience working with this place. They are solely set on getting you locked into monthly payments with them, 3 out of the 5 we started with simply were defective and did not work, and they would not waive any charges for that month, despite seeing it live in front of them they weren’t connecting or working, the gps page is laggy in itself when it does work, would honestly do anything to go backwards and time and not initiate any purchases of these and would rather use an air tag than these finicky devices with poor onboarding and customer service you can’t get a hold of, especially once you have issues they are avoidant, anything to prevent a refund..

heed my warning. this company is a racket. after a few months the device stopped working and now I can't get them to stop billing. it has auto renewed for a second year and they tell me they won't cancel it for another 8 months until august. I am going to contact the BBB and file a complaint because companies are no longer allowed to conduct business like this. Maybe its the to start a class action suit!! shame on zubie

Service stopped working for months and they refuse to acknowledge it or do anything besides terminate the contract!

Lost my business due to illness. Zubie continued to charge me for 15 months after I requested to close. you don't actually ever talk to anyone just some bot. Worthless company and i would not recomend any small business use this horrible company. All of the other vendors closed my accounts when i lost my business. NOT this company

I sold my vehicle and it keeps charging me. I contacted service which never responds. They said I have to continue my subscription till the date and then it auto renewed. There is no way to turn this off! I tried removing my cc but could not. The service didn’t work well either it didn’t update where the vehicle was in real time.

After having Zubie for years, noticed it has gotten slower and slower. Also had a feature taken away that I used all the time. Now had a key stop working and had to wait a couple months for the 4G keys to come out before they would give me a replacement. Decided to cancel my service. Found out I canceled 30 days past the renew period so now I don't have service and they kept my money for the year. Great way to do business Zubie. I won't ever be back, and I hope other people find out how they are before signing up.

This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.