ZoverstocksReviews of zoverstocks.com

i will never order from this company again,i have been waiting three weeks for my cd to arrive,they were quick enough to take my money,only two days after ordering. after my initial "e"mail informing them of non delivery,all other contacts have been ignored.my advice "dont deal with them",its not worth the hastle.

Have used zoverstocks before ok, but NEVER again. Customer service does not exist as twice they sent the wrong cd (same one each time) I returned both, only to be told I was experiencing a postal display - which was not the case. Rachael (sic) in customer services lost interest, and I have no cd. Don't waste your money pay a little more and get what you want. I can't be bothered getting a refund as it was not a lot of money, but BE WARNED.

Delivery didn't show up. All my attempts to contact zoverstocks have been ignored. I have contacted them three times over the last month. Play.com, which were hosting the sale, have tried to get them to contact me, but still silence. They are now tryign a second time. I have bought stuff from zoverstocks before and the items showed up as planned. With that in mind, I have no reason to doubt that they actually posted the order before withdrawing money from my credit card, so I don't think they're running a scam as such. I just think that they're very very bad at handling customer service. If this is caused by lack of talent or by lack of caring, I can not say. But I have bought my last item from zoverstocks, and I suggest that everybody else pay the extra coppers and deal with someone else.

After using zoverstocks many times I eventually gave up, to the point where I'll happily pay the extra 10p-50p to go to the next seller on the list. Problems usually centre around slow delivery, items not being in stock at all, or items not being as described (they list everything as 'very good' condition). Slow response to emails too. Avoid.

NEVER USE THIS COMPANY EVER!!!!

I always go to zoverstocks for my dvd's due to the price and the condition but where it does fail is delivery time. A shame otherwise it would of been a 5 star company.

Bought a dvd and it arrived faulty. They "said" they sent out another (they just happened to have another rare disc?) but nothing arrived after one month I have no disc (as they asked for it back) and no replacement. They said a full refund had been issued but none came though and they stopped replying to emails. I have taken out a money claim online action against them plus costs just on principle as they are rip off merchents!! had emails from "rosie" and "sarah" in customer service but of course they only reply once......

Zoverstocks is truly a dream seller for a music collector. They have practically every CD you could ever want, and at the lowest prices. Items arrive in either very-good or like-new condition. I'm very pleased with their service.