Zoom Auto ProtectReviews of zoomautoprotect.com

This is a fraudulent company. The good reviews are clearly fake. Anyone who has been unlucky enough to hand them money knows they will never be heard from again. Stay away!

Had an amazing experience with Zoom Auto Protect! Their customer service is top notch and the claims process was incredibly fast and hassle free. My Mercedes S-Class needed work and everything was handled smoothly with quick approval. Huge thanks to Stephanie for making the whole process easy and stress-free. Highly recommend!

Since March 17, 2026, I have made multiple attempts to contact your customer service department through the available number. As of today, March 27, 2026, I have not received any response, acknowledgment, or assistance. This complete lack of communication is unacceptable and reflects a serious failure in customer support. The inability to reach a representative over an extended period raises significant concerns about the legitimacy and reliability of your business practices. Based on my experience, this level of unresponsiveness strongly suggests that this company operates in a deceptive and untrustworthy manner. I expect an immediate response addressing this issue. Failure to do so will leave me no choice but to escalate this matter further through appropriate consumer protection channels and public review platforms.

Had an experience with zoom auto protect. I used my coverage on my Range Rover and the process was smooth fast and completely stress free. They handled everything and got my vehicle back on the road without any hassle. Highly recommend!

I feel sales person was not truthful about what would be covered and how it would be covered. Trying to call and get coverage advice you have to deal with an AI robot that auto denies everything. If my car is brought to a shop to get looked at. They identify a problem. The computer says the issue must be caused by a sudden break down. Not something identified during a 'routine inspection' If i bring my car for an oil change and during a safety inspection they identify a problem with another part of the vehicle and you are denying a claim that it needs to be repaired then why do I have this insurance?

Pleasure working with Kevin he answered all my questions and wasn’t pushy. I appreciate zoom auto protect for helping me get my vehicle covered

Very pleasant knowledgeable and friendly staff.

Tim made the process quick and easy. He helped me get coverage fast and made me feel confident in choosing zoom auto protect, Great service!