ZoomAroundReviews of zoomaround.com

Very easy booking and customer service. Cart was great and a fun time

Had a great time on the golf cart. Easy delivery and easy pick up!

Great b people to deal with

We were so excited to rent a golf cart for our stay on AMI. We have stayed on the island many times throughout the years, and this was our first time reserving a golf cart with ZoomAround. The beginning of our rental was a bit confusing as we did not receive any notifications or instructions after making our reservation. After calling ZoomAround, we learned that our golf cart was already there and how to access it. Minor inconvenience but no big deal. Unfortunately, we quickly learned our golf cart had a mechanical issue. It was stalling and backfiring, sometimes in busy intersections, borderline putting us in danger considering how busy the island was for the holiday. We tried to call ZoomAround on the 4th of July and did not reach anyone nor were we able to leave a voicemail. We decided to tough it out one more day and discuss the mechanical issues with ZoomAround when they picked up the golf cart. However, we did not see or hear from ZoomAround at the scheduled morning pick up time. That evening, I received a text message regarding our pick up being scheduled for the following morning. I immediately called ZoomAround, and was put in contact with their North Carolina office. I advised the representative that we had checked out of our Airbnb and assumed the golf cart was being picked up that morning as we had not received any pick up / drop off instructions. I also shared my frustrations regarding the mechanical issues we experienced with golf cart and not being able to reach their office on the 4th of July. Upon further discussion, I learned that we had mistakenly reserved and paid for the golf cart for one extra day. The representative did not take ownership of the issue at hand nor work towards a resolution. They simply stated that they would have the Florida office manager return my call. Nine days have passed and this has yet to happen. In short, communication was nonexistent, I received a golf cart with mechanical issues, I paid for an extra day for a rental that was returned, and have yet to even get a call back. Would not recommend ZoomAround.

We rented a 4 person golf cart the week of July 4th in Anna Maria Island! Zoom around is exactly what we did! Delivery was a breeze and timely. We were able to beach hop all week with no issues! Then, we just locked the keys in the box and headed to the airport. No hassle!

Clean carts that are delivered and picked up on time - very easy to deal with!

Awesome service, no hassle and golf cart was very nice!

We loved using this company!