ZolveReviews of zolve.com

Zolve has the worst customer service. While talking to me for collections, one of their associates asked me "how are about able to pay rent and pay for your food?" when I told him I'll more time to clear the bill. This is very insensitive. He kept raising his voice multiple times. They do not respond on time when we want to make the payment. They respond at their own convenience. The APR is very high and they start charging it from the third month itself. They say we can pay by cash at different stores while those stores DO NOT EVEN RECOGNISE Zolve. They torment you so much when it comes to collections. They keep calling you, texting you on WhatsApp, emails etc for bill payment but do not respond at all when queries or disputes are raised. Associates are very rude and don't try to help in anyway. All they need is money even after you accept you want to pay the entire amount with APR and late fee payment.

I had a terrible experience with Zolve. The only way to get in touch with them is via email, and I’ve been struggling to transfer the ownership of my AT&T SIM to my name. Despite explaining my issue multiple times, they are not to able to comprehend the problem Their customer service seems to be confused, not grasping the difference between transferring billing responsibility and switching the network. Now i have been trying to reach them to unlock my sim. But they are not responsding

Zolve is the worst bank I've ever tried! Customer service is supposed to reply within 48 hours, but actually, they almost never reply my tickets, and when you complain they say again "we're going to reply within 48 hours"! Recently, I've done some money transfers, neither receiving nor sending work! It's been more than 2 weeks, and the money has never been recieved. Now my landlady thinks I'm a liar, because of them was supposed a rent payment! Additionally, I've requested to get my debit card many times, I've never recieved it! it's crazier when talking about credit card, it's been more than 7 months and still no reply! By the way, I've sent them all the requested documents and they all have been verified and approved! I can keep listing more and more flaws... In conclusion, based on my experience with them, I DO NOT ADVISE ANYBODY TO BE A ZOLVE MEMBER.

they have decided to close my account without explaining why

So after going though the whole process of uploading and verifying all my KYC documents my account shows 90%. I thought lets give it a few days. Later on contacted support who, firstly does not have a clue about the business, probably some low cost Indian call centre (Deepak was the agent), secondly I was informed that they do not provide the service yet. I was also told they will be providing it soon, however, if I look at some of the other reviews, this has been going on for a while now.

Zolve is like a robot gone wrong. If you need your direct deposits to be consistent. Don’t ever think about Zolve. If you’re ok with talking to a robot. Choose Zolve! Have fun with Zolve if you still choose to put your fund in Zolve! I wish you luck!

Worst customer service, cant use your card in different states

Total scam!!! After uploading all of my personal documentation and everything getting approved. My account said 90% complete I contacted customer service who told me they would get back to me within 24 hours. Never heard anything back so I contacted customer service to inquire about a update on my account. I was then randomly told they are no longer offering services to anyone. So now I then submitted my passport my address my social and all of my personal things and I’m just now being told this. Why was this not said at the beginning of sign up? Now I feel like they just wanted to get my information to sell it. This is by far the worst company ever! Do not sign up with them or give your information your account will say 90% complete like mine and then they will give you the run around and then eventually tell you they aren’t accepting customers after accepting customers! Total waste