customer
The experience with Zo has been the worst
The experience with Zo has been horrible. Great we got approved in store. Many of the items weren't in stock. Then Zo proceed to email and call weekly to check and see if we had recieved the items approved for, which took 7 months to recieve. Though they are owned by the same company they COULD NOT check the status of the furniture ordered and instead left us feeling harassed while waiting for our items to arrive. When the items were DELAYED they continued to ask, which only added salt to the wound. Furniture finally arrived and they didn't maintain the card required on file for the financing, and then proceed to call multiple times daily. Tried to sign in on their website to fix things and there are multiple, so good luck trying to figure out which is which with out guidance. Paid the whole thing off because this is just ridiculous. Just recieved a letter in the mail from bailey's that they did not recieve any payment from Zo so this is going to be a fun week in trying to figure out this mess. We only signed up for the financing to get the better price in the first place. WOULD NOT RECCOMEND.