ZoetisReviews of zoetis.com

It’s been just four months since we had to make the most horrific decision, after our dearest Maddie went into renal failure. This was exactly two weeks after a Librela shot. Just 7 days after she had it, she became very seriously sick, disengaged and couldn’t walk unaided. The first vet visit he exclaimed her blood results were off the scale, and given just 10 days before she’d had blood tests and she was fit and healthy, this was a terrible shock. For five days we all fought night and day to keep her alive. I had to administer intravenous fluids, it was frightening having had no experience before. We tried so hard to help her but the tests came back renal failure. We were heartbroken. It was just terrible because we trusted our vet and he’d said this Librela would help her. And she wasn’t old - just 11 - and she was the apple of my husband’s eye. Every single time he speaks lovingly about Maddie, a knife pierces my heart, and twists. I will never, ever forgive myself. Can anyone at Zoetis sleep at night, I ask myself constantly? With all your comments about serious illness and sadly loss of your beloved pets, I cannot believe Zoetis just ignores what is happening, and also those supposedly governing veterinary medicines. Don’t give up telling everyone about your situation. Someone, at some point, will raise their head above the parapet and bring Zoetis in line. And finally, I’m full of admiration for all of you who are going through what we are going through - never give up 💔

So via a vet, solensia was administered to my perfectly healthy cat as a pain relief with a potential side effect of an itchy ear. 9 days later he is dead,with fluid in and out of his lungs with an aggressive cancer that he showed no signs of. Turns out solensia was 'approved' in 2022. Is there any long term data? No. It is just an experiment and a cash grab, leaving me with 5000gbp cost, a dead pet, countless hours of spending time at the vets and a family in pieces. Fantastic job, hope you are proud of yourselves

We have four dogs, so we spend about $125 a month on flea and tick medicine. I was excited about the possibility of earning rewards. However, I discovered that unless you buy six at a time for each dog, they won’t accept your receipt, and you can't use the rewards. This means that as the owner of four dogs, I would need to purchase 24 products, totaling $744. In contrast, a dog owner with just one dog who buys a six-month supply for $125 can participate in the rewards program. I called customer service to see if there was a workaround, but they informed me there isn’t. I am now exploring other options because this company could easily resolve this issue but has chosen not to.

After spending over a year paying an outrageous €325 for just 20 pills of one of Zoetis’ medications, I reached out to them with a simple question: can this be safely taken alongside another medication? My vet had doubts and needed confirmation. Their actual response was that they cannot provide information to me for legal reasons. So apparently, they can happily put a price of €325 per each 20 pills box, but giving basic information about possible contraindications? Nope – that’s too much to ask. I’ve contacted other pharmaceutical companies before and always received helpful, professional answers. Zoetis? Completely dismissive. If you’re looking for a company that cares for animals, don't charge outrageous prices and cares about transparency, customer service, or even basic decency – look elsewhere.

I signed up for the Zoetis Pet Care program through my vet. Revolution is expensive so it’s worth some hassle to get deals. The usability of this program is is very bad. I tried to upload receipts twice and they were denied both times and I asked myself. Why am I doing this? I had bought revolution three at a time from my vet and they wouldn’t accept it even though 3+3 = 6. I bought them inside the correct time window. The website was hard to use and rigid, and I couldn’t enter the correct into for my receipts. It was a colossal waste of time.

Never told me it was a 30 day window. I just went back to upload old receipts. What a cheap deal.

Just charge a fair price and stop with the ridiculous hoops of a complicated rewards program that is clearly intended to maximize profits not help animals. You are adding unnecessary levels of work and stress to get animals medication. That is a disgusting business practice. Trying to get help is a joke. Writing this review while sitting on hold for the rest of my morning waiting for a representative because your app is NOT helpful.

I recently emailed Zoetis asking for help because of unexpected financial problems an I wanted to see if they had discounts or coupons to help me with my dog's Apoquel. They replied that they didn't and that they hope my dog can continue her meds and that they have a rewards card, which I told them already that my card is expired cause its been 3 yrs. I just think that if they really cared about pets, they would lower their prices or give more financial help. My poor dog has been without her Cytopoint an Apoquel for months and she's a mess. Laura