I’ve been using this app for more than a year, I even have my card with them , I have received rewards before, this time they denied the rewards because the name of the dog was incorrect, guess what same dog, same name, same everything all clearly specified in the invoice I sent, also they waited until my month was over to answer
BA
Bab
I have tried on 2 occasions to get the…
I have tried on 2 occasions to get the Zoetis points. All I get are more hoops to jump through when I try to make a contact. I have had no response to the claims I filed.
GB
Geana B.
Cytopoint
Cytopoint. Clearly this is a product included on your website & rewards program. I was unable to select the product. I called the help desk to inquire how I was able to enter the information. The representative asked me what state I was calling from... which is NE. She then told me that Cytopoint is only part of the program if you live on the east coast. This is misleading on your website AND by your company. I'm very disappointed in Zoetis. After submitting my invoice without the Cytopoint, the survey asked me which products were included on my submission. Amazingly, Cytopoint was included on that list. I'd like an explanation on why your company is disclosing that Cytopoint is part of the program, but then not allowing it for all states. As I mentioned, this is misleading!
JW
Jacqueline W.
Daylight robbery
Awful company - charge an extortionate amount of money for Apoquel - for many pets, a lifetime drug, so for my Newfoundland, who needs 180 tablets per prescription, it's £3.15 per 16mg tablet. That is a whopping £567.00 every 12 weeks. It is even more than that when the vet (yes that's you CVS) add on their cut to the price. It's emotional robbery - if my dog could use something else as effective I'd have her on it tomorrow. Oh, now UK law, I have to take her for a 'check up' every 12 weeks, too, in order to get the Godamned script, so that's another £97 to add to the cost. Lastly Zoetis only offer points for US customers on their website, not UK. Utter scum of a company.
JW
Jacquline W.
Took my healthy 6 year old border…
Took my healthy 6 year old border collie to my vet as he developed a slight limp in the back leg . Vet said arthritis which I struggled to believe but gave my dog what he called a safe injection Librella . My dog became paralysed with no feeling nothing could’ve been done. We had to send him over the rainbow bridge . Zoetis need to be held accountable as this is happening worldwide . Question your vet . They tried to give me stronghold for my dog and I refused made by Zoetis
SI
Simone
Bijwerkingen worden niet erkend
Mijn hond is - zonder mijn weten - geïnjecteerd met Librela. Toen ik er achter kwam werd gezegd het kan een maand duren eer het werkt, of het helpt pas (tegen artrose poot voor) na een tweede injectie. Na ruim 3 weken kreeg mijn hond last van ernstige bijwerkingen zoals verlamming, daarna spierzwakte, neurologische aandoeningen, diarrree, haar uitval & vacht verandering, nul conditie en heftig hijgen. Ervoor waren er al minder heftige bijwerkingen, maar omdat Zoetis toen alleen aangaf irritatie op injectie plek, heb ik die niet herkend. Zoetis ontkent dat dit komt door Librela. De dierenarts neemt dit klakkeloos over. Want na 2 weken zou alles afgebroken zijn. Wij zijn nu bijna 120 dagen verder, het gaat eindelijk beter, maar het is nog steeds niet afgebroken, een gevecht. Volgens Zoeties en de dierenarts ligt dit aan onderliggende problemen: artrose…… de aandoening waarom zonder mijn toestemming Librela werd geïnjecteerd. Zodra je weerlegt wat Zoetis of de dierenarts je vertelt - overigens zonder je te helpen hoe je je hond kunt ondersteunen dit te overleven - word je genegeerd. Met alles dat ondertussen bekend is, nul spijt, nul erkenning, nul hulp. Zie sites op social media voor meer informatie. Het is dieren mishandeling dat dit maar door kan gaan.
SH
Sharon
Via a Vet this was administered Librela…
Via a bet this was administered Librela to my boy. He was in perfect health except a mild limp in the winter months. I was told it was the gold standard for arthritis. 4 injections later and he’s suffered so many side effects it’s been heartbreaking. 6 months I’ve been trying to get him fixed and no help or admission from the vets! He now has tremors every day! This is a dangerous injection and should be withdrawn before many many more suffer and ultimately die! Animal cruelty in its worst form
KM
Katrina M.
My vet recommended this
My vet recommended this, supposed game changer for arthritis. This poison left my dog with a heart murmur, hyperextended front carpals, sludge in bile duct, gallstone liver problems cysts. Change in demeanour. Thinking was helping my girl with librela and instead slowly the opposite. Not taken seriously by the company with my issues