ZNOReviews of zno.com

great costumer service, great website, great quality!!!!!!!!!!!

Metal prints are low contrast and faded which affects the color. It's garbage and a waste of money. Skip.

The company offers 6x6 metal prints. But when I uploaded and saved my photos and hit “order” a box came up asking if I’d like to upgrade to 8x8. There was no way to decline the upgrade, just a button for add to cart. I feel this is a bait and switch con job. Also, they advertise 20% off your first order, but you get a message that your order doesn’t qualify for the first order discount. Very untrustworthy in my opinion.

I am a professional photographer and their metal prints are definately not the same quality as other professional printers such as Millers Pro and Bayphoto. I ordered a large 36x48" Black and White on gloss metal. They reprinted it once for me because of the quality but the print came out the same. It was shades of gray and definitely not Sharp black & white. I will not use their services again. Also disappointed that their product is coming directly from China as they masquarade as an American company with offices in San Francisco & Houston.

J'ai commander un album photos a un prix tres compétitif et la qualité vaut bien son prix. C'est pour cela que j'ai noté 2 étoiles. Papier fin et album vraiment mini, déçue.

ZNO have been pushing their 'Little Black Books' via Instagram and it made me curious to see what they could do for a mere £6.00 a copy. Their book prep template was limited but worked fine for my purpose - just a book of 20 square black & white images, no text is offered except on the cover and spine. Ordered two copies of the same book, total £12, but then the postage costs added another £5.75. Ok, figured that was still reasonable seeing as they are made in China! Pleasantly surprised when I received them just over two weeks later. Extremely well packaged, a stout cardboard box and plenty of packing, they arrived in pristine condition and exceeded my expectations. Ok, so they are a bit like the kind of books you buy for toddlers, thick cardboard pages, solid covers and *very* robust, but they are remarkably well printed, matching the original tones of the black & white images perfectly. There's something about their chunky nature that makes them quite attractive and desirable, despite their simplicity, and for the kind of picture presentation I had envisaged they fit the bill perfectly. A 'mini exhibition' you can give people to illustrate the type of work you do.

Clickbait ad as it's not pay as you go no subscription hate misleading claims

I can't rate the quality of my order (a photo book), because it never arrived and I'm not even sure it was actually ever shipped. I ordered within the shipping deadline for Christmas (as it was supposed to be a gift) and paid extra for priority shipping. According to the website, my order was shipped a week ago, but the tracking button and the tracking number do not work. I contacted customer service, and they also cannot access the tracking information for my package. They also did not know who their delivery partner is either. I am very disappointed in their service. They are not offering any sort of commercial gesture. I spent 200 euros for literally nothing and am now missing a Christmas gift for a loved one. I have actually ordered from Zno several times in the past, with good experiences. Very sad to see how much the company has gone down the drain. I will not order from them again and I would not recommend them.