ZNOReviews of zno.com

Excellent service

el Producto siempre me llega a tiempo y con la calidad profesional que mis clientes les gusta.

My clients loves the photobooks & so do i.

Los productos, la calidad y los tiempos de entrega hacen de esta empresa la mejor opción. Estoy feliz de haber elegido trabajar con ZNO.

A Game Changer for Professional Photographers Zno has truly been a game changer for our business. After 23 years in the photography industry, it is not often that a company comes along and genuinely surprises me, but Zno has done exactly that. The quality is excellent, and my clients are consistently wowed when they receive their albums and products. I personally choose their premium options, and they are absolutely worth the investment. The craftsmanship, presentation, and finished products feel elevated and align perfectly with the experience we want to provide our clients. Being a Zno Pro member has also been a great value. The savings allow me to order additional photo gifts and surprise my clients with something extra, which helps us create an even more memorable experience. What I appreciate most is how complete the entire company feels. The ordering software is clean, intuitive, and easy to understand. Turnaround times have been excellent, and whenever I have needed assistance, customer service has been prompt and helpful. It finally feels like someone put all the pieces together: beautiful professional products, easy-to-use software, great service, fast production, and strong value for professional photographers. After 23 years in this industry, thank you, Zno, for the pleasant surprise. You have officially become my go-to printing and album company. Highly recommended!

Having made several previous orders, ZNO are now my go to for all my printing needs.

Stay far away from this company. Do not use them at all. First, they do not disclose on their website that the prints come from China. I have no problem with that fact itself—only that withholding the information prevents customers from properly factoring in realistic shipping times. Worse, when a package is lost, they give you the runaround instead of simply reprinting your images or issuing a refund. The post office (which handles the final leg of their shipping) confirmed on July 17 that my package was lost somewhere in Dallas, Texas. This was after the tracking showed it traveling from Los Angeles to El Paso, Texas—only about 45 miles from me—then back to LA before heading to Dallas. Yet the collective response from Zno remains: “Just wait, you’ll have it.” Use literally any other company to print your photos. Zno is not worth the time or effort required when the post office declares your package lost. The service is rotten. I'll never receive my order, or my money back. And as a side note—doesn’t the Chinese government impose the death penalty for fraud?

While working on my album ZNO constantly helped me with all my questions. ZNO has top quality products and great customer service! I had a one time damage with my album, And ZNO replaced it for free!