ZMLReviews of zml.com

been a zml user for a quite a while now. My only grievance is that it takes a while before good copies pops out. customer service was a breeze... they answer every email I've sent and refunded my money when i was automatically got charged in another site. I have already recommended it to my friends and we all use it now!

Like many other reviewers here I was charged 39.90 Euros right after signing up to the free trial and then 52 euros without being notified. My e-mails to cancel have gone unanswred, not only that when I go to my "History of Payments page to try and cancel there It says that my next rebilling date is May 01/2010 uh hello, this is now June 19th for cryin out loud! I have checked my CC statements for May and June and there are no charges for either month to this company, yet my account remains active and I am unable to cancel or reach customer support. Fearing I may be charged for 2 or 3 months at once when these morons wake up I guess I will have to cancel my credit card. beware 9 out of 10 reviewers can't be wrong !!

I don't know anything about the site in general, but I do know that they hacked my friend's facebook account and spammed everyone one of his facebook friends (including me) with a message of "Waht are you donig on tihs viedo?" The spelling enough is enough to make you cringe. Then there was a link that took you directly to this ZML site. If they were a reputable business, I don't think they'd be hacking facebook accounts for advertising.

very excelent but ineed to transleted so its my problem

Seriously f*ck this website. The 1 day trial didn't even allow me to download anything and I ended up getting charged 39.90€ which is more or less $50. Also i sent like 5+ emails for them to delete my account and no a single reply. To make it all worse, when I try to unsubscribe the page they send you to never loads up. So try to avoid this site at all costs.

I need help,I too was a fool and got tricked by this company. I also was charged straight away when i clicked on the upgrade logo to seek information.Desperately trying to cancel my membership, but no response. Does anyone have any contact details for this company?

I have been using ZML.com for approx. 1 1/2 yrs and the only problems I've had has been 1 movie rated Divx when it was clearly Low Quality, and I accidentally purchased a movie twice, both problems I was reimbursed for. Also, I know it says that they charge a monthly fee, but I don't know what's up with that, I pay on a per-purchase basis by adding money to my account, which I prefer, I don't download enough movies to justify paying a monthly fee. Overall I feel it's one of the best movie download sites out there. Keep up the good work.

They don't have monthly charges. you pay as you go....so all of these other complaints must be about a different site. For every $19.00 you put in they put in $10.00! The downloads are fast and efficient especially if you follow their directions and advice about download programs and make sure you have the right codec packs (programs that decode the download). I use Flashget and K-Lite codec pack both I have had no problems with since I started. ZML site has allowed my family to enjoy many movies we would not have been able to see at the inflated regular DVD price.