Zjaniwatches Reviews | Read Customer Reviews of zjaniwatches.com

Zjaniwatches Reviews | Read Customer Reviews of zjaniwatches.com

Zjaniwatches reviews

15 approved reviews, newest moderated first

Don L.
Sep 28, 2026
Avoid at all costs
Avoid at all costs. Watch is junk.
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Kenneth C.
Aug 27, 2026
They do not allow returns as advertised
They say that they have a 30 day return policy, but when I email them to return the watch, they do not reply. Nor can I find any return instructions on their website. They do not have a phone number only an email to which they simply don’t reply. They finally responded. I had to send the watch back to the Netherlands which I have done. The cost was over $50 by us mail. I believe the watch is out for delivery. I sent them the tracking number.
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Chris
Aug 16, 2025
Seiko Vintage Milsub Mod
Bought the Seiko Vintage Milsub Mod Watch. Purchased on July 11th, arrived on August 14th - not quite the speed I was hoping for. Wasn’t able to track shipping the way some others have claimed to have been able to, however I suspect it was shipped from China. The watch itself is nice - new but made to look vintage. Almost impossible to slide the nato strap back through the fastener when on the wrist. Ended up just using the second fastener. Doesn’t have the weight of a real Submariner but they don’t claim to be selling a luxury timepiece. There’s a Chinese e-commerce site that sells some very similar designs that aren’t mods. UPDATE 2/27/2025 - Today the “glass” popped off the top of the watch during normal wear. I was easily able to put it back in but there is no way this watch could withstand any water contact. *Taking another star off because of this.
Response from ZjaniwatchesDec 6, 2025
Hi Chris, Thank you for taking the time to share your experience and update. I’m sorry to hear that the delivery time and strap usability did not meet your expectations, and especially that the crystal came loose during normal wear. This is not the experience we want anyone to have. Your feedback is very important to us. We are actively improving our operations and quality checks, especially based on situations like this. If you can please contact us directly, we will be happy to take care of this issue for you and make it right. Thank you again for letting us know, and we’re here to help with the next steps.
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Thom
Aug 15, 2025
These people are a SCAM
My watch shipped from Hong Kong, more than a month after I ordered it, and only after I disputed the charge with my credit card company. After receiving it, I noticed immediately that it was an obvious counterfeit — a lame attempt to sell a fake watch for a premium. My credit card company agreed — as did Seiko.
Response from ZjaniwatchesDec 6, 2025
Thank you for sharing your feedback. I’m sorry to hear about the delays and the frustration you experienced with your order. Your comments are taken seriously, and we are actively improving our operations and quality checks to avoid situations like this, especially regarding long processing times during busy periods. We do want to clarify that our watches are custom-built pieces using Seiko automatic movements and components sourced through our supplier. However, we understand that your experience did not meet your expectations, and we respect the conclusion reached with your card provider. If there is anything further you would like us to review on our side, please feel free to reach out to our support team directly. We’re here to help.
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Gee
Mar 4, 2025
Do NOT buy!!!
Do NOT buy!!!! Watch arrived and was LOW quality. Tried to return, No response until after they were contacted by my credit card company. Return denied. i did not used the watch until after denied. Lasted 3 days before the band broke. Horrible quality & customer service.
Response from ZjaniwatchesDec 6, 2025
Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is not the level of quality or communication we want for our customers. Your comments about the delay in our reply and the issue with the strap are taken seriously, and we are reviewing this internally to improve our operations and quality checks. If you can please contact our support team again with your order number, we will look into this case once more and do our best to assist you properly.
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Oliver D.
Dec 7, 2024
Highly Satisfied
Discovered zjaniwatches and ordered a custom mod. Fast shipping, great packaging, and incredible quality. 10/10!
Response from ZjaniwatchesDec 6, 2025
Thank you for your review! We are really happy to hear the shipping was quick, the packaging met your expectations, and that you’re enjoying the quality of your custom Seiko mod. We appreciate your support!
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Liam P.
Dec 6, 2024
Excellent Service
Had some questions before ordering, and customer support was very helpful. Love the final product from zjaniwatches.com!
Response from ZjaniwatchesDec 6, 2025
Thank you for your review! We are happy to hear our customer support was able to help before your order, and even happier that you’re enjoying the watch. We appreciate your support.!
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Lisa C.
Dec 4, 2024
Don’t buy!!
Don’t buy!!! The email for customer response bounced back as the wrong watch was sent. Thankfully I stopped the financial transaction, watch finally arrived though, so we checked it out. The bezel doesn’t work. DODGY!!!
Response from ZjaniwatchesDec 6, 2025
Thank you for sharing your feedback, and I’m sorry to hear about the issues you experienced. Your note about the email bouncing and receiving the wrong watch is concerning, and we’re reviewing this internally so we can improve our communication and quality checks. The bezel issue you mentioned is also something we take seriously. If you can please contact us again through our support form or alternate email, we will look into your order details and assist you properly..
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