Zipr MobilityReviews of zipr.com

I would like to rate them as a 0 star but doesn’t allow me. This is the worst company i have ever dealt with. When i received the scooter it had a rip on the seat sent them everything they needed and still over a year they have never replaced the seat. They stated because of covid they didn’t have any in stock and still when i send them a message or call they just ignore me. If anyone buys one from this company you are wasting your money because they don’t offer any help or doesn’t back their product up.

I placed my order, received confirmation of order received. The next day I received an email saying good news, your order has shipped. Estimated delivery June 9. I stayed home on June 9 awaiting my delivery. Package didn't come by 4 so I called the company. I was told my order could not ship before June 20, despite them sending the email and tracking number. My credit card was charged for a product that did not ship. I was then promised a shipment would go out that night. I am watching the tracking number and there is no movement. My next step is to contact the BBB and the attorney general of my state. I will also be disputing the charge on my credit card.