Monica
I set up a consultation and the…
I set up a consultation and the provider was not available and then received a message. I would have to reschedule. These for the prescription prescriptions were pending in my account prior to my consultation and then when I requested cancellation, they could not find my account. How can you not find my account but I have pending charges on my bank account. Extremely inconvenient.
Response from ZiphealthMar 28, 2025
We understand your frustration with the inconvenience you experienced. It's concerning to hear about the issues you encountered with your consultation and prescription. We value your time and strive to provide a smooth experience for all our customers. We'll investigate this matter further to understand what happened and ensure similar situations are avoided in the future.



