ZiphealthReviews of ziphealth.co

Response from ZiphealthJun 21, 2023

Hello David, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. Your order was placed on Monday, June 19th and shipped out the same day. We sent you an email that contains your USPS tracking details. The shipping method you chose takes 3-4 business days for delivery. If you need any assistance or have any questions, please don't hesitate to contact us. Kind regards, The ZipHealth team

Response from ZiphealthMay 30, 2023

Hello Glenn, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. The prices on our website have not increased. It appears that you used a discount code on your first order which bought the total cost down. Throughout the year, we have different promotions that will be sent to you via email. We sincerely apologize for any inconvenience or confusion this may have caused. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthMay 22, 2023

Hello Kyle, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We apologize that the medication did not work as expected. If you still have questions regarding effectiveness of the medication, our pharmacist is happy to follow-up with you to advise you on this matter. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthMay 9, 2023

Hello Juan, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We are sorry to hear about your experience. We have reached out to via email to go over the options available to you for this matter. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthApr 24, 2023

Hello Aldo, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. Before our physicians can prescribe you medication, they need to verify your identity. We use a two-step verification process including a government-issued photo ID and a current photo of yourself. We appreciate your feedback regarding the process and we will pass this information along to the appropriate team members. For further information, please contact our customer care team at (888)-634-1354. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The ZipHealth team

Response from ZiphealthApr 10, 2023

Hi Gilbert, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at ZipHealth and we are always working to improve our services and better support our customers. We're sorry to hear that you are experiencing issues with your video consultation with the prescriber. I can see that we have set you up with a new appointment this evening. If you have any trouble joining the call, please contact us and we can assist you further. (888)-634-1354 / Our lines are open Monday to Saturday from 8 am to 10 pm (EST). Kind regards, The Ziphealth Team